Final Mile Resource Manager

Evri; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

Evri Group is seeking a Final Mile Resource Manager for the South region to attract, onboard, engage and retain self-employed Owner Drivers across our Evri Premium network. This field-based role collaborates with depot managers and operations to ensure capacity and capability to deliver outstanding service.

You will lead recruitment plans, onboarding journeys, compliance and governance, and retention initiatives while using data to identify trends and opportunities for improvement.

Qualifications

• Experience in recruitment, workforce planning, talent acquisition or driver resourcing.
• Strong stakeholder management and influencing skills.
• Logistics, transport, parcel delivery or field operations experience.
• A track record of delivering recruitment, retention or operational KPIs.
• A proactive, self-motivated approach with excellent communication skills.
• The ability to build trusted relationships with both operational teams and self-employed Owner Drivers.
• Willingness to travel extensively across the region.
• Be part of a growing and ambitious final-mile operation.
• Make a direct impact on network performance and customer service.
• Work with a broad range of operational stakeholders across the business.
• Lead initiatives that support growth, engagement and continuous improvement.
• Join an organisation committed to innovation, collaboration and operational excellence.

Responsibilities

• Developing and delivering regional Owner Driver recruitment plans.
• Building sustainable recruitment pipelines to support depot requirements.
• Managing the onboarding journey from application through to operational readiness.
• Ensuring all drivers meet required compliance and governance standards.
• Acting as the primary regional contact for Owner Drivers.
• Leading engagement and retention initiatives to reduce churn and improve driver experience.
• Supporting depot teams with capacity planning and operational performance.
• Building strong partnerships with depot managers and regional operations teams.
• Using data and insight to identify trends, risks and opportunities for improvement.
• Travelling regularly across your region to support depots, drivers and recruitment activity.

Skills

Recruitment

Workforce planning

Talent acquisition

Driver resourcing

Job description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8 to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Final Mile Resource Manager – South

Shift Pattern: Monday - Friday

Salary: Competitive + car allowance and benefits

Are you passionate about people, operations and building high-performing delivery networks?

We're looking for a Final Mile Resource Manager to play a key role in attracting, onboarding, engaging and retaining self-employed Owner Drivers across our South Evri Premium region.

This is a highly visible, field-based role where you'll work closely with depot managers, operational teams and Owner Drivers to ensure the network has the capacity and capability needed to deliver outstanding service. From recruitment and onboarding through to engagement, retention and performance support, you'll be at the centre of our final-mile success.

What you'll be doing

• Developing and delivering regional Owner Driver recruitment plans.
• Building sustainable recruitment pipelines to support depot requirements.
• Managing the onboarding journey from application through to operational readiness.
• Ensuring all drivers meet required compliance and governance standards.
• Acting as the primary regional contact for Owner Drivers.
• Leading engagement and retention initiatives to reduce churn and improve driver experience.
• Supporting depot teams with capacity planning and operational performance.
• Building strong partnerships with depot managers and regional operations teams.
• Using data and insight to identify trends, risks and opportunities for improvement.
• Travelling regularly across your region to support depots, drivers and recruitment activity.

What we're looking for

• Experience in recruitment, workforce planning, talent acquisition or driver resourcing.
• Strong stakeholder management and influencing skills.
• Logistics, transport, parcel delivery or field operations experience.
• A track record of delivering recruitment, retention or operational KPIs.
• A proactive, self-motivated approach with excellent communication skills.
• The ability to build trusted relationships with both operational teams and self-employed Owner Drivers.
• Willingness to travel extensively across the region.
• Be part of a growing and ambitious final-mile operation.
• Make a direct impact on network performance and customer service.
• Work with a broad range of operational stakeholders across the business.
• Lead initiatives that support growth, engagement and continuous improvement.
• Join an organisation committed to innovation, collaboration and operational excellence.

Evri Group for everyone

We’recommitted to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.

Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.