Field Technical Specialist – Coffee Machines UK & I

JACOBS DOUWE EGBERTS; Maidenhead; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading coffee and tea company is seeking a Field Technical Specialist to enhance technical support across their machine network in the UK&I. This role involves collaborating with third-party service partners, providing guidance to engineers, and leading preventative maintenance initiatives. The ideal candidate should possess strong problem-solving skills and technical expertise in machine service. The position requires travel to Maidenhead initially three days a week and then one day per week post-training.

Qualifications

• Proven technical expertise in machine service, maintenance, or engineering roles.
• Strong diagnostic skills for complex technical issues.
• Experience with preventative maintenance programs.

Responsibilities

• Provide guidance to third-party engineers.
• Act as the escalation point for complex technical issues.
• Lead preventative maintenance initiatives.
• Document and communicate best practices.

Skills

Technical expertise in machine service

Strong diagnostic and problem-solving skills

Excellent communication skills

Experience with third-party service providers

Background in preventative maintenance

Flexible and adaptable

Job description

A leading coffee and tea company is seeking a Field Technical Specialist to enhance technical support across their machine network in the UK&I. This role involves collaborating with third-party service partners, providing guidance to engineers, and leading preventative maintenance initiatives. The ideal candidate should possess strong problem-solving skills and technical expertise in machine service. The position requires travel to Maidenhead initially three days a week and then one day per week post-training.