Field Technical Delivery Specialist (North)

Octopus Energy; Manchester; On-site; GBP 42,000 - 64,000; Full time

Job summary

Octopus Energy is scaling Tenant Power with a hands-on, field-based role. You will work on-site with housing associations and installers to ensure designs, kit requirements, and sign-off criteria are understood and met.

You’ll help gather practical feedback to improve guides, training, and future plans. You will travel across the UK, supporting battery and inverter setups, data monitoring, and live data flow to keep everything running smoothly.

Qualifications

• Proven experience with domestic solar PV, battery storage installations.
• Hands-on electrical knowledge and troubleshooting on site.
• Ability to read designs, BOMs and installation guides.
• Strong problem-solving and feedback skills.

Responsibilities

• Hands-on on-site support with installers during setups and sign-off.
• Bridge gaps between guides and field practice for clarity.
• Coach installers to meet our standards and blueprint every time.

Skills

Solar PV installations

Battery storage

Battery commissioning

Inverter setup

Export settings

Monitoring platforms

Electrical knowledge

Site travel

Education

Electrical qualification

BS 7671 / 18th Edition

Job description

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and weneed loads more people to help us make our vision a reality.

This could not be a better time to join Octopus Energy. We are already recognised as a global leader in the fight to decarbonise the planet by revolutionising what’s possible in energy - including investments in renewable energy supply, renewable energy generation, smart energy networks, EVs, heat pumps, etc. The government's new green initiatives and the recent investment by Al Gore’s Generation Fund will propel us further and faster.

We’re taking Tenant Power to the next level. We’ve moved past the early trial phase and are ready to scale things up.

Your mission in this role is to make sure our installations are consistent, super straightforward for installers, and transition smoothly from \"ready to go\" to fully live and running.

This is a hands-on, field-based role. You won’t be chained to a desk. Instead, you’ll spend plenty of time out on-site working alongside housing associations, third-party installers, suppliers, and our internal teams.

You’ll get to see how things actually work in the real world, help teams get it \"right first time,\" and bring back practical site feedback to help us build better guides, training, and future plans.

Your main goal is keeping things running like clockwork. You’ll support our installers by helping them get a clear grip on:

• The Blueprint: The approved Tenant Power design and kit requirements.


• The Process: The installation sequence and what we need to see to sign it off.


• The Finish Line: What’s required to get the data flowing and officially go live.

Just to keep things clear on who does what:

• The Installers: They are independent contractors, usually chosen and hired directly by the housing association or delivery partner.


• Octopus: We support the model by setting the technical standards, design rules, and go-live conditions.


• The Responsibility: While we are there to guide them, the installers and the partners who hired them are still responsible for the actual site safety, compliance, workmanship, and final certifications.

What you\'ll do:

1. Hands-on on-site support

• Get stuck in on-site: You’ll work side-by-side with installers during their first setups, live installs, and any troubleshooting runs. You'll help them master the Tenant Power design, meter setups, and what\'s needed for sign-off.


• Bridge the gap: You’ll collaborate with the OE Homes Delivery team to make sure our guides are actually useful on a busy site. This means making sure instructions for kit setups, battery/inverter wiring, meter placement, and data monitoring are crystal clear.


• Set teams up for success: Before a single tool is lifted, you'll help make sure the installers truly understand the technical requirements, approved kit lists, and platform guides so there are no surprises midway through.

2. Learning, improving, and scaling

• Spot what works (and what \"doesn\'t\": You'll keep an eye out for what makes an install breeze through, as well as the hiccups that cause delays, missing data, or \"installed-but-not-yet-live\" limbo. You'll use these insights to help us build a smoother, repeatable process.


• Be the feedback loop: Keep track of common installer questions, repeating issues, or confusing instructions. You’ll feed this real‑world feedback straight back to our design, training, and standards teams so we can keep improving.


• Pick the right battles: Use your on‑site knowledge to help prioritize which properties or batches are genuinely ready to go, ensuring we focus on the projects most likely to transition smoothly to live operation.

3. Collaboration and alignment

• Empower our installers: Since they are independent contractors, your job is to coach them on our standards and design intent. You'll help them confidently deliver high‑quality work that matches our blueprint every time.


• Bring everyone together: You'll act as the connector between housing associations, installers, supply chain, data, and delivery teams, helping to smooth out any friction points in the journey from \"installed\" to \"live.\"

What you\'ll need:

• proven experience supporting or delivering domestic solar PV and battery storage installations and necessary qualifications


• Practical experience with battery commissioning, inverter setup, export settings and monitoring platforms;


• Relevant electrical background or qualification, with current BS 7671 / 18th Edition knowledge or competence;


• Ability to read approved designs, schematics, Bills of Materials and platform‑specific installation guidance;


• Strong practical problem‑solving skills and the ability to turn site issues into clear feedback for design, training, data and delivery teams;


• Willingness to travel regularly across the UK, including overnight stays where required

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.

Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we\'ll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we\'re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.

If you\’d like to know more about how we use your data, you can reach out to us via email at [e-mail]. We\’re happy to help!