Field Services Operator

Mile Asset Management Limited; Bristol; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days holiday increase after 2 years

Holiday buy scheme

Discretionary bonus

EV/ULEV salary sacrifice scheme

Cycle to work scheme

Up to 7% employer pension contribution

Volunteering Day

Life assurance (x4 salary)

MilesMore discounts

Refer a friend incentive

Private medical insurance

Company sick pay

Flexible start/finish times

Job summary

Last Mile Asset Management is seeking a Field Services Operator (Meter Reader) based in Bristol to perform automated and manual meter readings, inspections, and remote monitoring equipment maintenance. You will travel within your region and contribute to resolving non-connecting meters and faults while keeping accurate records.

The role offers full training with progression opportunities, and a strong benefits package including holiday entitlement, pension contributions, and employee discounts.

Qualifications

• Basic mechanical and electrical fault-finding skills.
• Ability to work independently and manage time effectively.
• Full UK driving licence.

Responsibilities

• Capture meter readings using automated AMR systems and conduct manual readings where required.
• Identify, investigate, and report issues such as non-connecting meters, anomalies, and faulty equipment, escalating when necessary.
• Complete meter-related tasks including serial number checks, logging updates, and carrying out meter exchanges.
• Install, inspect, troubleshoot, and arrange maintenance for remote pressure and flow monitoring equipment while maintaining accurate operational records.
• Uphold Health & Safety standards by following all procedures, using appropriate PPE, and proactively reporting hazards, near misses, or incidents.

Skills

Basic mechanical fault-finding skills

Electrical fault-finding skills

Independence and time management

Full UK driving licence

Job description

Field Services Operator (Meter Reader - Water/Wastewater) - Bristol

Step into a leading utilities company where innovation, customer focus and high standards truly matter. At Last Mile Asset Management, part of the Last Mile Group, we are committed to delivering smart, reliable solutions across the multi-utility sector. Our Field Services team is expanding, and we are pleased to welcome a proactive and capable Field Services Operator (Meter Reader) to support our continued growth. As a Field Services Operator (Meter Reader), you will be based in Bristol or surrounding areas and will travel to sites your region. Your role will be varied, with responsibilities ranging from automated and manual meter readings to conducting inspections, investigating faults and installing or troubleshooting remote monitoring equipment. You will also play an important role in identifying and documenting why certain meters fail to connect to the AMR system, helping us maintain the high levels of quality and reliability our customers expect. This is an excellent opportunity for someone with limited experience who is looking to develop their skills, or for an individual seeking a career change. We will provide full training and support to help you succeed in the role.

What’s in it for you as a Field Services Operator (Meter Reader)?

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays


• Holiday buy scheme


• Discretionary bonus


• EV and ULEV salary sacrifice scheme (subject to minimum length of service)


• Cycle to work salary sacrifice scheme


• Up to 7% employer pension contribution


• Volunteering Day


• Life assurance (x4 annual basic salary)


• Retail, travel and leisure discounts via our MilesMore benefits platform


• Refer a friend incentive


• stream - Financial wellbeing platform


• Employee assistance programme


• Flexible start and finish times for eligible roles


• Private medical insurance


• Company sick pay


• Some of our benefits are only applicable when you have successfully completed your probation period

Your responsibilities as a Field Services Operator (Meter Reader):

• Capture meter readings using automated AMR systems and conduct manual readings where required.


• Identify, investigate, and report issues such as non-connecting meters, anomalies, and faulty equipment, escalating when necessary.


• Complete meter-related tasks including serial number checks, logging updates, and carrying out meter exchanges.


• Install, inspect, troubleshoot, and arrange maintenance for remote pressure and flow monitoring equipment while maintaining accurate operational records.


• Uphold Health & Safety standards by following all procedures, using appropriate PPE, and proactively reporting hazards, near misses, or incidents.

Experience / Knowledge:

• Basic mechanical and electrical fault-finding skills.


• Ability to work independently and manage time effectively.


• Full UK driving licence.

About us: Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We design, build, own, and manage the 'last mile' of essential utilities infrastructure. With a proven history of delivering multi-utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre. With a strong track record, deep industry knowledge and solid investor backing, we take a forward-thinking approach to the complex economic, social and environmental challenges of today, to innovate for a better tomorrow. Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a 'one-stop shop' for new utility connections. We’re proud to be both a Great Place to Work certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.

At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.