Field Services Engineer

Roc Search GmbH; Bristol; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

A global technology company is seeking a Field Service Engineer based in Bristol to provide technical support for maritime systems using RF technologies. This permanent position offers a salary of £30-37k per year and involves travel to various sites. Ideal candidates will have an NVQ 3 and experience in RF equipment maintenance. Opportunities for career progression are available.

Qualifications

• NVQ 3 in a related subject is essential.
• BSc in RF, microwave, digital, IT or Telecoms is preferable.
• Experience in maintenance and installation of RF equipment is essential.

Responsibilities

• Provide maintenance and support for maritime systems.
• Conduct on-site preventative and rectification maintenance.
• Resolve assigned CRM tickets within defined service levels.

Skills

Technical support services

Maintenance and installation of RF equipment

Diagnostic skills

Education

NVQ 3 in related subject

BSc in RF, microwave, digital, IT or Telecoms

Job description

Field Service Engineer

My fantastic client who have offices across 5 countries across the globe are currently looking for a solid Field Service Engineer to come on board on a permanent basis to provide technical support services for our maritime systems that use Radio Frequency technologies.

Responsibilities and tasks

The role carries responsibility for providing maintenance, repair and installation of maritime systems including complex fault diagnosis.

Working in the Operations department, the main responsibilities and tasks will include:

• Technical support services of deployed maritime surveillance systems including associated sensors, communications, networks, and software
• Deployment services including installation, commissioning, and acceptance activities
• Participation in the duty technical support team 24-hour on-call roster
• Conduct on-site preventative and rectification maintenance
• Lone working in accordance with Health and Safety instructions
• Working at height both onshore and offshore
• Guide our customers to implement best practice
• Ensure quality information is entered into our CRM ticketing tool
• Resolve assigned CRM tickets within defined service levels/limits
• Provision of technical and operational training
• Internal technical support services
• Production of reports and necessary documentation for administration and invoicing purposes
• Participate in meetings, if required
• Any other appropriate tasks required by the Line Manager.

Qualifications

• Essential; NVQ 3 in related subject
• Preferable; BSc in an RF, microwave, digital, IT or Telecoms based subject.

Experience

• Essential; Maintenance/installation of RF equipment
• Preferable; 3+ year's maintenance of sensors such as Radar, Electro-optics, AIS, DF/ESM.

This is a permanent role based in the Bristol office, it will be split between being in the Bristol office and on the Field travelling to sites. It is paying a salary of £30-37k per annum, depending on experience, and offers fantastic opportunities of further progression and growth within the business.

If you are a Field Service Engineer with experience in maintaining and installation of RF equipment then please forward your CV over to me aasap as interviews are being arranged immediately.