Field Service Technician - Trainee

Pyramid Search; Uxbridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading engineering recruitment agency is seeking a motivated individual for an entry-level field engineering position in Uxbridge, UK. The role involves servicing ATMs, assisting engineers, and handling stock management. Full training is provided, and benefits include a company vehicle and various perks. Ideal candidates will have basic fault-finding skills and strong communication abilities.

Benefits

Company vehicle

Laptop

Phone

Fuel card

Uniform

Other benefits

Qualifications

• Experience with electronics or mechanical devices and fault-finding skills.
• Strong communication and basic administrative skills are essential.
• SIA license is a benefit, but it's arranged and paid for by the employer.

Responsibilities

• Meet engineers on customer sites for various activities.
• Carry out basic ATM fault finding.
• Deliver and assist with fitting parts.
• Return parts and manage onboard stock.
• Assist with cash removal from ATMs under security protocols.
• Work two weekends per month with compensated rest days during the week.

Skills

Electronics experience

Mechanical device knowledge

Basic fault-finding skills

Good communication skills

Basic admin skills

Geographical knowledge

Job description

Overview

This is a such great opportunity for somebody who is looking for an entry into field engineering and who also enjoys driving. This position can lead you into a field engineering career, working for a great organisation who will offer full training.

The role comes with a vehicle, laptop, phone, fuel card, uniform plus other benefits. There are many aspects to this role, which is to cover the West London and surrounding areas.

Responsibilities

• As a service technician you will be meeting the engineers on customer sites carrying out different activities.
• Once training has been given, you will also carry out basic fault finding on ATMs in the absence of the Field Engineer, such as clearing card reader faults, printer faults, note jams etc. Some heavy lifting might be involved.
• Another aspect of the role will include meeting engineers on site, delivering and handing over larger parts for the ATMs and, if required, assisting the engineer with fitting parts.
• You may on occasion carry out non-engineering tickets, such as meeting BT, locksmiths and alarm handovers etc.
• As an MST you will be responsible for returning parts and ordering replacements, and keeping track of stock that you carry onboard your vehicle.
• If required you would assist with removing cash from ATMs under security protocol, working closely with the engineer to ensure the site is well prepared for a de-cash.
• This role requires you to be self-motivated and driven with an interest in working in the field and developing into a field engineer if that is your aim.
• Demonstrate good geographical knowledge of the local area; occasionally you may be asked to work out of area, which could involve longer driving distances.
• Work two weekends per month; rest days are given during the week when you work weekends.

Qualifications & Skills

• Ideally have previous experience with electronics or mechanical devices and basic fault-finding skills, even if on home gadgets and appliances.
• Good communication skills and basic admin skills are essential for this role.
• An SIA license would be beneficial but is not essential as the organisation will arrange and pay for this to be taken.
• Good geographical knowledge of the local area and the ability to travel as required.