Field Service Technician (Packaging & Converting Equipment)

Taylor Higson; City Of London; Hybrid; GBP 45,000; Full time

Job summary

A well-established machinery supplier in the UK is seeking a Field Service Technician. This role involves national travel to service packaging and converting equipment. Ideal candidates will have an engineering background, experience with FMCG machinery, and strong troubleshooting skills. A company vehicle and benefits including enhanced pension contributions are offered.

Benefits

Company vehicle

Up to 8% pension contributions

25 days holidays plus Bank Holidays

Qualifications

• Electrical or mechanical engineering background with hands-on experience in a field environment.
• Strong fault diagnosis skills including PLCs and inverters.
• Full, clean UK driving licence and willingness to travel.

Responsibilities

• Provide on-site service, repair, and maintenance of machinery.
• Conduct fault finding, software upgrades, and electrical repairs.
• Deliver operator training and conduct detailed surveys with reports.

Skills

Electrical or mechanical engineering background

Experience in servicing or repairing packaging machinery

Strong fault diagnosis and troubleshooting skills

Excellent communication skills

Customer-focused

Job description

Field Service Technician (Packaging & Converting Equipment)
Field based with national coverage
Salary circa £45,000 salary plus benefits incl. car, enhanced pension contributions, 25 days holidays plus Bank Holidays

We’re working with a well-established supplier of packaging and converting equipment and become part of a team that keeps world-class machinery running smoothly across the UK and occasionally overseas.

This is a fantastic opportunity for someone with a strong electrical or mechanical background and proven experience working on FMCG equipment — ideally with exposure to packaging, converting, injection moulding or print finishing machinery.

The Role

• Provide on-site service, repair, and maintenance of packaging and converting equipment.
• Carry out fault finding, software upgrades, electrical repairs, and work with PLCs and inverters
• Assist with off-loading, installation, and commissioning of new machinery at customer sites
• Deliver operator training and demonstrations as needed
• Conduct detailed surveys and provide clear reports with recommended parts
• Maintain high safety standards and report hazards appropriately
• Represent the business professionally at every customer visit

The Person

• Electrical or mechanical engineering background, with hands-on experience gained in a field environment
• Experience in servicing or repairing packaging, converting or print finishing machinery highly desirable
• Strong fault diagnosis and troubleshooting skills, including PLCs and inverters
• Customer-focused with excellent communication skills
• Full, clean UK driving licence and willingness to travel across the UK and Europe (occasional overnight stays)

What’s on Offer

• A salary circa £45k plus benefits
• Company vehicle
• Up to 8% pension contributions
• 25 days holidays plus Bank Holidays
• Opportunity to work with leading machinery brands in a globally respected company
• Varied and rewarding role with travel opportunities across the UK and Europe

If you’re an experienced field service engineer working across the packaging, converting or print finishing industry – apply today for more details!