Field Service Technician (Packaging & Converting Equipment)

Taylor Higson; Birmingham; Hybrid; GBP 45,000; Full time

Job summary

A leading supplier of packaging equipment seeks a Field Service Technician to provide on-site service and maintenance across the UK. Ideal candidates will have an electrical or mechanical background and experience with FMCG machinery. The position offers a salary of circa £45,000 plus benefits including a company vehicle, pension contributions, and generous holidays.

Benefits

Company vehicle

Up to 8% pension contributions

25 days holidays plus Bank Holidays

Qualifications

• Hands-on experience gained in a field environment.
• Experience in servicing or repairing packaging, converting, or print finishing machinery.
• Full, clean UK driving licence and willingness to travel across the UK and Europe.

Responsibilities

• Provide on-site service, repair, and maintenance of packaging and converting equipment.
• Carry out fault finding, software upgrades, and electrical repairs.
• Assist with installation and commissioning of new machinery.

Skills

Electrical or mechanical engineering background

Strong fault diagnosis and troubleshooting skills

Customer-focused with excellent communication skills

Tools

PLCs

Inverters

Job description

Field Service Technician (Packaging & Converting Equipment)
Field based with national coverage
Salary circa £45,000 salary plus benefits incl. car, enhanced pension contributions, 25 days holidays plus Bank Holidays

We’re working with a well-established supplier of packaging and converting equipment and become part of a team that keeps world-class machinery running smoothly across the UK and occasionally overseas.

This is a fantastic opportunity for someone with a strong electrical or mechanical background and proven experience working on FMCG equipment — ideally with exposure to packaging, converting, injection moulding or print finishing machinery.

The Role

• Provide on-site service, repair, and maintenance of packaging and converting equipment.
• Carry out fault finding, software upgrades, electrical repairs, and work with PLCs and inverters
• Assist with off-loading, installation, and commissioning of new machinery at customer sites
• Deliver operator training and demonstrations as needed
• Conduct detailed surveys and provide clear reports with recommended parts
• Maintain high safety standards and report hazards appropriately
• Represent the business professionally at every customer visit

The Person

• Electrical or mechanical engineering background, with hands-on experience gained in a field environment
• Experience in servicing or repairing packaging, converting or print finishing machinery highly desirable
• Strong fault diagnosis and troubleshooting skills, including PLCs and inverters
• Customer-focused with excellent communication skills
• Full, clean UK driving licence and willingness to travel across the UK and Europe (occasional overnight stays)

What’s on Offer

• A salary circa £45k plus benefits
• Company vehicle
• Up to 8% pension contributions
• 25 days holidays plus Bank Holidays
• Opportunity to work with leading machinery brands in a globally respected company
• Varied and rewarding role with travel opportunities across the UK and Europe

If you’re an experienced field service engineer working across the packaging, converting or print finishing industry – apply today for more details!