Field Service Technician (Door Security Systems)

Additional Resources; United Kingdom; On-site; GBP 35,000 - 37,000; Full time

Job summary

A well-established company in the UK is seeking a Field Service Technician to provide maintenance and repair of security systems. The role offers a salary range of £35,000 - £37,000, along with various benefits like overtime opportunities, paid travel time, and comprehensive training. This role requires field service experience, particularly in a mechanical or electrical environment, and a full UK driving license is essential.

Benefits

Competitive salary

Overtime opportunities

Paid travel time

Comprehensive training and development plan

25 days annual leave plus 8 bank holidays

Workplace pension

Employee Assistance Programme

Qualifications

• Previous experience as a Field Service Technician or similar role required.
• Prior field service experience in a mechanical or electrical environment preferred.
• Experience with roller shutters and automatic doors is ideal.
• Full UK driving license is mandatory.

Responsibilities

• Act as the main contact for all technical service duties.
• Conduct planned maintenance, repair, and troubleshooting.
• Maintain accurate service records and job updates.
• Efficiently manage van stock and tools.
• Ensure safety and quality standards in work.
• Support colleagues in the field when needed.
• Provide excellent customer service at all times.

Skills

Fault diagnosis

Mechanical systems repair

Electrical systems repair

Use of mobile devices for job management

Job description

An Opportunity Has Arisen for a Field Service Technician (Door Security Systems) to join a well‑established company specialising in the design, manufacturing, and installation of high‑quality physical security and entrance‑control solutions.

As a Field Service Technician, you will be providing expert service, maintenance, and repair of specialist security and access equipment across client sites.

This is an on‑field role offering a salary range of £35,000 - £37,000 and benefits. You will not be required to take part in on‑call duties but expect to work overtime.

Responsibilities

• Act as the main contact for all technical service duties, covering upkeep, restoration, setup and issue resolution.
• Carry out planned maintenance, repair and troubleshooting of mechanical and electrical systems.
• Maintain accurate service records and job updates via mobile devices.
• Manage van stock efficiently and ensure all tools and materials are available for assigned work.
• Ensure work is completed to the highest safety and quality standards.
• Support colleagues in the field when required.
• Provide excellent service to customers and represent the company professionally at all times.

Qualifications

• Previously worked as a Field Service Technician, Field Service Engineer, Field Engineer, Field Technician, Maintenance Engineer, Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Automatic Door Engineer, Roller Shutter Engineer, Industrial Door Engineer, Door Engineer or in a similar role.
• Prior field service experience preferably in a mechanical or electrical environment.
• Ideally have experience with roller shutters and automatic doors.
• Skilled in diagnosing faults and carrying out equipment repairs.
• Confident using tablets or mobile devices for job management.
• Full UK driving licence.

Benefits

• Competitive salary.
• Overtime opportunities.
• Paid travel time for early starts or late finishes.
• Comprehensive training and development plan.
• 25 days annual leave plus 8 bank holidays.
• Workplace pension (employee 5%, employer 3%).
• Access to an Employee Assistance Programme offering same‑day GP consultations, physiotherapy and wellbeing support.
• Increasing sick pay entitlement with length of service.

This is a fantastic opportunity to join a respected business and take the next step in your career.