Field Service Technician: Customer Support & Calibration

Optima UK Inc Ltd; Leyfields; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading engineering firm in the UK is seeking a Customer Service Engineer to provide exceptional customer service, maintain and calibrate equipment, and develop aftersales service. You will manage customer expectations while working on electrical and pneumatic systems, and you'll need a full, clean driving license. This role requires effective communication and problem-solving abilities, along with occasional travel within the UK and Ireland, with accommodation provided during longer visits.

Qualifications

• Experience in working on electrical and pneumatic systems.
• Understanding of programmable logic controllers is advantageous.
• Ability to communicate with customers effectively.

Responsibilities

• Manage customer service provision in compliance with quality systems.
• Provide maintenance and calibration of test equipment.
• Develop the UK aftersales service business.

Skills

Electrical systems

Pneumatic systems

Problem solving

Communication skills

Education

Time served maintenance technician/engineer

Job description

A leading engineering firm in the UK is seeking a Customer Service Engineer to provide exceptional customer service, maintain and calibrate equipment, and develop aftersales service. You will manage customer expectations while working on electrical and pneumatic systems, and you'll need a full, clean driving license. This role requires effective communication and problem-solving abilities, along with occasional travel within the UK and Ireland, with accommodation provided during longer visits.