Field Service Technician

L3Harris Technologies, Inc.; Tewkesbury; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading technology firm in Tewkesbury is seeking a dedicated Field Service Technician to provide top-quality service and repair for airborne surveillance systems. The ideal candidate will have proven experience in field service engineering, especially in aviation, along with strong electro-mechanical skills. Comprehensive benefits are offered, including a significant DV bonus, private medical insurance, and a pension scheme. Applicants must be eligible for UK security clearance and willing to travel to customer sites.

Benefits

£3,000 to £6,000 DV Bonus

25 days holiday plus bank holidays

Private medical insurance

Pension scheme up to 8% contribution

Life Assurance 4x salary

Flexible opt-in extras

Employee Family Assistance Programme

Qualifications

• Proven experience in field service engineering or a similar role, ideally within aviation or manufacturing.
• Ability to read technical drawings and wiring diagrams.
• Valid driver's license and willingness to travel.

Responsibilities

• Provide quality service and repair for airborne surveillance turrets.
• Maintain accurate service records and diagnose mechanical faults.
• Work collaboratively with internal teams.

Skills

Field service engineering experience

Strong electro-mechanical background

Technical drawing and wiring diagram comprehension

Problem-solving capabilities

Excellent interpersonal skills

Hands-on experience with IPC standard wiring

Education

HNC or equivalent qualification in Engineering

Tools

Hand tools

Job description

Job Title: Field Service Technician

Location: Tewkesbury, UK | Job ID: 32221

L3Harris Technologies is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees share a dedication to our customers’ mission and a commitment to professional growth, fostering an inclusive, engaging environment that promotes work‑life success. As a trusted disruptor in the defense industry, L3Harris delivers end‑to‑end technology solutions across space, air, land, sea and cyber domains in support of national security. In Tewkesbury, our HQ for the Intelligence & Cyber International division, we design and manufacture world‑leading land force protection systems, cyber, electromagnetic activities, electronic warfare and encryption capabilities.

Benefits

• £3,000 to £6,000 DV Bonus (level of clearance not essential for this role; discussed upon application)
• 25 days holiday per year (plus bank holidays), increasing with long service, with the opportunity to buy/sell up to 5 days
• Private medical insurance with optional family cover
• Pension scheme of up to 8% employer contribution
• Life Assurance 4x salary (flexible up to 10x)
• Group income protection
• Flexible opt‑in extras such as a health‑care cash plan, dental insurance, gym membership, critical illness cover, cycle‑to‑work scheme and electric car scheme
• Employee Family Assistance Programme providing mental health and wellbeing support
• Professional membership reimbursement (discretionary)

What the role will involve

We are looking for a highly motivated and talented technician to provide quality service and repair across our UK and Canadian division, WESCAM. The most important objective for this role is to provide quality service and repair of airborne surveillance turrets across the WESCAM product portfolio, and to provide first‑class training and demo support to a diverse customer base.

• Maintain accurate service records, including reports on maintenance activities, service calls, and inventory management
• Diagnose and troubleshoot electrical, mechanical and electronic faults to resolve issues quickly and effectively
• Work collaboratively with internal teams to support customer needs and contribute to continuous improvement initiativesDocument Non‑Conformances (NCR’s)
• Install software and firmware in accordance with instructions
• Participate in/lead customer demos and training
• Provide regular status reports and update documentation as required
• Set up manual and ATE test sites in accordance with PTS instructions
• Upon request, support WASC EFFA and QA investigations by providing repair event information

What you'll bring

The role requires the following experience and skills:

• Proven experience in field service engineering or a similar role, ideally within the aviation or manufacturing sector
• HNC or equivalent qualification in Electrical, Mechanical, or Electromechanical Engineering
• Strong electro‑mechanical background and troubleshooting techniques
• The ability to read technical drawings, wiring diagrams, and schematics
• Competence with hand tools, wiring and soldering to IPC standard
• Attention to detail and problem‑solving capabilities
• Excellent interpersonal and communication skills
• A valid driver’s licence and willingness to travel to customer sites

Important to know

Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the right‑to‑work requirement in the UK and the eligibility requirements for access to classified information and will be subject to government security checks.

Equal Opportunity Employment

L3Harris is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.