Field Service Technician

Sims Metal; Slough; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A global recycling leader is seeking a Field Service Technician to perform on-site data destruction and manage vehicle maintenance. Ideal candidates will have customer service experience and be flexible to travel. The position offers a dynamic working environment focused on safety and sustainability.

Benefits

Competitive pay

Attractive benefits

Commitment to diversity and inclusion

Qualifications

• Experience in a customer facing role.
• Experience maintaining mechanical vehicles and machines.
• HGV Licenses and experience driving up to Class 2 vehicles is desirable.

Responsibilities

• Perform on-site data destruction and decommissioning.
• Maintain vehicles and manage spare parts manifest.
• Support diversity and inclusion, positive employee relations, and teamwork.

Skills

Flexible and adaptable

Excellent written and verbal communication skills

Able to prioritise and manage workload independently

Job description

Sims Lifecycle Services (SLS) is a global leader in electronics and reuse recycling with facilities across the globe. Our goal is to be the world’s best, safest, and most responsible recycling company. SLS serves global clients across a range of industries to securely and responsibly recycle and manage the disposition of IT equipment and electronic products.

Our asset management and recovery service enables businesses to meet both their social and legal obligations in the treatment of surplus electronics in a legally compliant, data secure, fully traceable, and environmentally sustainable manner. With our global reach, expertise, and infrastructure, SLS is able to provide a comprehensive solution for e-waste and IT asset disposition anywhere in the world.

Function

Operations

Title

Field Service Technician

Approved By (Title)

Field Service & Logistics Manager EMEA

Date

May 2025

Location

UK and EMEA

Purpose Of Role

Performing on-site data destruction and Decommissioning

Reporting To

Field Services and Logistics Manager EMEA

Principal Accountabilities

• Maintaining the vehicle, ensuring it is fully operational and clean inside and out
• Complete daily checks on vehicle
• Maintenance of the shredders
• Managing spare parts manifest
• Managing all testing required for the vehicles (LOLER tester, Pat testing, PMI testing)
• Managing Servicing of vehicles
• General maintenance of Yard and vehicles
• Onsite services, data wiping, decommissioning, degaussing, Pallet packing,scanning,audits.
• Driving SSD van and HDD Trucks
• Demonstrate personal responsibility for all Safety, Health, Environment, Community, and Sustainability (SHECS) policies, procedures, and initiatives
• Support diversity and inclusion, positive employee relations, and teamwork
• Support measures designed to effectively manage costs and adherence to budgetary requirements
• Support continuous improvement initiatives and quality requirements
• Comply with all Company policies, procedures, and initiatives relevant to job
• Support training and performance-management initiatives
• Travel to other countries is required
• Other duties where required

Experience / Qualification Required

• Experience in a customer facing role
• Experience maintaining mechanical vehicles and machines
• HGV Licenses and expereince driving up to Class 2 vehicles, desirable

Skills

• Flexible and adaptable
• Willing to travel (possibly 50% of the Time)
• Excellent written and verbal communication skills
• Able to prioritise and manage workload independently

Safety

• Effectively manage own safety, work with housekeeping principles, contribute to safety of team

Accept & Expect Accountability

• Achieve challenging individual targets relevant to own position, produce work at acceptable standard for position, attentive to detail, support quality initiatives

Inspire with Passion

• Communicate verbally and/or in writing, as required, share information and ideas with others, has good listening skills

Band Together

• Work well within team environment, follow instructions, work independently, ask questions and request feedback, meet clear deadlines, display mutual respect, support inclusive work culture

Consistently Innovate

• Recognize problems and responses, seek input from others, communicate decisions to others, support and adapt to change, open to new ideas, take on new responsibilities, handle pressure, show initiative, support continuous improvement tasks

Planning & Project Management

• Plan and complete tasks and projects with short-term impacts, coordinate and cooperate with others, accountable for completion of own tasks, keep information organized and accessible, work systematically and efficiently, use time well

Business & Job Knowledge

• Understand own duties and responsibilities, has necessary technical skills, has necessary job knowledge, keep job knowledge current, understand policies and procedures applicable to self and team

With a promote-from-within philosophy and a variety of programmes available to support continuous learning, Sims offers the opportunity for a rewarding career. We are committed to the ecologically sound and sustainable use of resources and strive to operate in a manner that minimises waste and protects the environment.

A career with SLS provides you with the opportunity to work with an organisation whose goal is to be the world’s safest and most responsible recycling company. Our people achieve this by creating a zero-harm workplace, being exemplary members of the communities in which we operate, and being responsible stewards of the environment. We also offer competitive pay and a range of attractive benefits.

SLS is proud to be an equal opportunity employer. We value the diversity of all of our employees and are committed to creating an inclusive working environment where everyone can contribute, advance on merit, and realize their full potential. SLS does not discriminate on the basis of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

To achieve our purpose to create a world without waste to preserve our planet, we are guided by our Pillars of Purpose: Be Safe + Well, Band Together, Be Accountable + Transparent, Consistently Innovate, Inspire with Purpose, Celebrate + Have Fun.