Field Service Technician

Proactive Personnel Ltd; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for a Field Service Technician in Northampton. The candidate will be responsible for repairing and servicing machines, ensuring compliance with health and safety policies, and assisting in inventory management. The role requires mechanical and electrical understanding, a full driving licence, and preferably an engineering background. Strong customer service skills and proficiency with Microsoft Office are also desired.

Qualifications

• Current full driving licence required.
• Ability to conform to health and safety requirements.
• An engineering background is desirable.

Responsibilities

• Repair and service machines as part of a technical team.
• Prepare products for despatch and handle deliveries.
• Inspect and maintain warehouse safety and compliance.

Skills

Mechanical understanding

Electrical understanding

Power tool usage

Health and Safety knowledge

Customer service

Microsoft Office proficiency

Education

Electrical qualification

Job description

Proactive Personnel are searching for a Field Service Technician for our client in the Northampton area.

Job Duties:

• Join part of a team of technicians, to carry out the repair and servicing of machines.
• Prepare products ready for despatch
• Receive deliveries and arrange collections of waste off site ensuring compliance with health and safety policies and procedures
• Repair and refurbish degreasing equipment
• Inspect warehouse daily for leaking drums, electrical problems, tank leaks, etc. Take appropriate action to resolve any issues seeking guidance if required.
• Accurately complete any paperwork according to local work instructions and codes of practice.
• Assist in the monthly stock count
• Report any major incidents, to the Regional Manager.
• Provide cover / relief for Service Technicians as requested by line managers

Experience required:

• Must possess a current full driving licence
• Mechanical and electrical understanding required
• Ability to use power tools, ensuring conformance to health and safety requirements.
• Good knowledge of Health and Safety policies and practices is essential.
• An Engineering background would be desirable.
• Previous customer service experience desirable.
• Proficiency in using Microsoft Office Suite applications, using tablets and ‘apps’, customer relationship management software and sales order management systems.

Training/Qualifications required:

An electrical qualification would be beneficial