Field Service Technician

Zip Water UK; Newcastle upon Tyne; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Company Van

Uniform & PPE provided

Staff product Discount

Enhanced maternity leave

Enhanced paternity leave

Grandparent leave

Employee discount platform

Life Assurance

Employee Assistance program

Holiday Purchase Scheme

Induction programme

On-job training

Access to My Learning Cloud

Job summary

Zip Water UK is seeking a Field Service Technician to join our expanding Field Service team. You will provide excellent face-to-face customer service to clients while promoting our premium filtered boiling, chilled and sparkling water systems.

We offer a structured induction and ongoing on-the-job training to help you develop the skills from day one, plus a company van, uniform and PPE. This role suits self-motivated individuals who take pride in delivering high-quality service.

Qualifications

• Experience using hand tools for service tasks.
• DIY experience beneficial for field work.
• Strong customer-facing communication and professionalism.

Responsibilities

• Provide face-to-face customer service and promote Zip Water brand and services.
• Participate in induction and ongoing on-the-job training.
• Maintain professional appearance and vehicle standards while visiting customers.

Skills

Hand tools experience

DIY experience

Customer service

Job description

• Are you looking for the next step in your career?
• Do you have previous experience working with hand tools / DIY experience?
• Are you self-motivated, and relish a high level of job satisfaction?

If so, we would love to hear from you!

Zip Water - The home of the world's most advanced drinking water system, with unrivalled expertise in filtered boiling, chilled and sparkling water. With our Field Service team continuing to expand, this is an exciting opportunity for anyone with the right attitude to progress their career. As the Field Service Technician, you will provide excellent face-to-face customer service to customers whilst promoting our brand and services.

We believe in nurturing talent and challenging people, so you'll get all the support and mentoring you need to succeed, right from day one, to give you the skills and knowledge to allow you to achieve yours and our goals.

Benefits

• 25 days holiday + bank holidays
• Company Van, Uniform & PPE provided.
• Staff product Discount
• Enhanced maternity, paternity, and Grandparent leave
• Employee discount platform
• Life Assurance
• Employee Assistance program
• Holiday Purchase Scheme
• Dedicated 6-week City & Guilds assured induction programme and continued on-job training
• Access to My Learning Cloud for personal & professional development

Zip Water is part of Culligan International, world leader in water treatment.

Founded in 1936 and headquartered in Rosemont, Illinois, Culligan International is a world leader in delivering premium water services and solutions that improve the health and wellness of consumers. Culligan's 35+ brands serve more than 50 million customers every year and share a mission of bringing better water to consumers anywhere they need it - in the home, at work or on the go.