Field Service Technician

Downtown Recruitment Ltd; Launton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a motivated Field Service Technician to join a dynamic team. In this hands-on role, you'll install, maintain, and repair catering equipment, ensuring exceptional service and minimal downtime for customers across the UK. Ideal candidates will have strong problem-solving skills and a full UK driving licence. This position offers a competitive salary and benefits including a company van and training opportunities.

Benefits

Competitive salary

Company van and fuel card

Tools and uniform provided

Training and development opportunities

Supportive work environment

Qualifications

• Experience in a field service or maintenance role preferred.
• Strong problem-solving and diagnostic skills.
• Full UK driving licence is required.

Responsibilities

• Install and maintain catering and hospitality equipment.
• Diagnose faults on-site and via phone.
• Work in the company workshop for repairs.
• Manage your workload to complete jobs efficiently.
• Provide excellent customer service and maintain job records.
• Communicate updates with the internal team.

Skills

Problem-solving

Diagnostic skills

Excellent communication

Time-management

Job description

Overview

My client is seeking a motivated Field Service Technician to join their team. This is a varied and hands-on role where no two days are the same. You’ll be responsible for the installation, maintenance, and repair of catering and hospitality equipment across the UK. You’ll play an integral part in ensuring customers receive exceptional service, keeping their equipment running efficiently and downtime to a minimum.

Responsibilities

• Carry out installations, maintenance, and repairs of catering and hospitality equipment nationwide.
• Diagnose and troubleshoot faults both on-site and over the phone.
• Work within the company workshop when required to carry out in-house repairs and refurbishments.
• Manage your own diary and workload, ensuring jobs are completed efficiently and on time.
• Deliver excellent customer service, representing the company professionally at all times.
• Maintain accurate job records, reports, and documentation.
• Liaise with the internal team to communicate updates, parts requirements, and service outcomes.
• Follow health and safety procedures and ensure all work meets compliance standards.

About You

• Previous experience in a field service, maintenance, or technical role would be ideal but not essential.
• Strong problem-solving and diagnostic skills.
• Comfortable working independently as well as part of a close-knit team.
• Excellent communication and interpersonal skills.
• Organised with strong time-management skills.
• Willingness to travel nationwide, occasionally staying overnight when required.
• Full UK driving licence.

Benefits

• Competitive salary
• Company van and fuel card
• Tools and uniform provided
• Training and development opportunities
• Supportive, friendly working environment
• Opportunity to be part of growing, well-respected company