Field Service Technician

Cubic; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading transportation technology company in Greater London seeks a Maintenance Technician responsible for the upkeep and repair of client equipment. The ideal candidate will have an engineering qualification and experience in maintenance, adhering to Service Level Agreements. You will work Monday to Friday with opportunities for professional development in a dynamic field. Join a team dedicated to innovation and quality in technology solutions.

Qualifications

• HND, City & Guilds, or equivalent qualification in Electronic or Mechanical Engineering.
• Proven hands-on experience in equipment maintenance.
• Full UK Driving Licence.

Responsibilities

• Perform routine and preventative maintenance on Cubic devices.
• Respond promptly to faults and carry out repairs.
• Participate in training and development programs.

Skills

Mechanical aptitude

Electrical aptitude

Teamwork

PC proficiency

Education

HND, City & Guilds in Electronic or Mechanical Engineering

Bachelor’s degree in Engineering

Tools

Microsoft Office

Job description

Business Unit: Cubic Transportation Systems

Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Summary

As a Maintenance Technician, you will be responsible for the upkeep and repair of client equipment across Cubic-maintained assets. Your primary goal is to ensure devices are restored to full operational status and maintained to the highest standards, while meeting contractual Service Level Agreements (SLAs).

This role offers the opportunity to work with cutting‑edge technologies in the transportation sector. You’ll gain exposure to high‑profile projects and innovative systems, including automated fare collection and contactless payment solutions. Continuous training and development will support your growth into a subject matter expert in this dynamic field.

Key Responsibilities

• Perform routine and preventative maintenance on Cubic devices.
• Respond promptly to faults and carry out repairs following defined procedures to maximize reliability and uptime.
• Adhere to the Minimum Call Procedure (MCP) during all maintenance activities.
• Minimize device downtime in line with contractual obligations.
• Participate in training and development programs to enhance skills and performance.
• Accurately report maintenance activities and complete administrative tasks (e.g., timesheets, Workday updates, vehicle checks).
• Support Maintenance Team Leaders and Field Services Managers as needed.
• Ensure compliance with health and safety regulations and customer requirements.
• Actively contribute to team meetings and initiatives.
• Assist with inventory checks and manage parts collection/delivery from store locations.
• Work within a defined shift pattern.
• Uphold Cubic’s values and comply with all company policies, including Code of Conduct, Quality, Security, and Health & Safety standards.
• Perform additional duties as reasonably assigned by your Line or Department Manager.

Qualifications and Experience

Essential

• HND, City & Guilds, or equivalent qualification in Electronic or Mechanical Engineering.
• Proven hands‑on experience in equipment maintenance.
• Strong mechanical, electrical, or electronic aptitude.
• Basic understanding of network systems.
• Proficiency in using PCs.
• Full UK Driving Licence.
• Ability to work effectively in a team environment.

Desirable

• Experience working under SLA‑driven contracts.
• Basic knowledge of fibre optics.
• Proficiency in Microsoft Office.
• Experience with minor civil works.
• Bachelor’s degree in Engineering.

Schedule

Monday - Friday 7.5 hours per day

Worker Type: Employee