Field Service Specialist

Johnson Controls; Sunbury-on-Thames; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading engineering company is seeking a Fire Detection Field Service Specialist to join their Marine Service team. Responsibilities include servicing and commissioning fire detection systems on naval vessels, diagnosing and upgrading equipment, and leading the commissioning of new systems. The candidate must have a degree in Electrical Engineering or a related field and a minimum of 3 years’ experience. This role offers a competitive salary, comprehensive benefits, and opportunities for offshore work.

Benefits

Competitive salary

Company car

Overtime payments

25 days paid holiday plus bank holidays

Comprehensive benefits package

Qualifications

• Minimum 3 years' experience servicing and commissioning fire detection systems (BS 5839).
• Familiarity with major brands (Autronica, Tyco, Siemens, etc.).
• Full UK driving licence.

Responsibilities

• Perform planned and reactive servicing of marine fire detection and alarm systems.
• Lead or support commissioning of new and upgraded systems on vessels.
• Provide technical guidance to vessel crews and operators.

Skills

Electrical Engineering experience

Ability to interpret client technical specifications

Hands-on experience with graphics systems

Knowledge of SOLAS, IMO, marine safety regulations

Willingness to work offshore and overseas

Education

Degree in Electrical/Electronic or Control & Instrumentation Engineering

Job description

We have an exciting opportunity for a Fire Detection Field Service Specialist to join our dynamic Marine Service team. You'll be responsible for servicing and commissioning fire detection systems on naval vessels, commercial marine projects, including offshore and overseas assignments., Service & Maintenance

Responsibilities

• Perform planned and reactive servicing of marine fire detection and alarm systems (smoke, heat, multi-sensors, aspirating detectors, RRSS, water mist)
• Diagnose, repair, and upgrade equipment to manufacturer and statutory standards
• Complete detailed service reports and log all site work

Commissioning

• Lead or support commissioning of new and upgraded systems on vessels and offshore installations
• Carry out programming, integration, and functional testing
• Collaborate with electrical, automation, and shipbuilding teams

Graphics Systems

• Install, configure, and troubleshoot fire alarm graphics interfaces (annunciators, HMI systems)
• Ensure accurate real-time system status
• Liaise with software providers and customer IT teams

Customer Support

• Provide technical guidance to vessel crews and operators
• Deliver training sessions and demonstrations
• Represent the company professionally on board and in project meetings

Essential qualifications

• Proven Electrical Engineering experience
• Degree or qualification in Electrical/Electronic or Control & Instrumentation Engineering
• Ability to interpret client technical specifications
• Minimum 3 years' experience servicing and commissioning fire detection systems (BS 5839)
• Familiarity with major brands (Autronica, Tyco, Siemens, Consilium, Kidde, etc.)
• Hands-on experience with graphics systems and HMI interfaces
• Knowledge of SOLAS, IMO, and marine safety regulations
• Full UK driving licence
• Willingness to work offshore and overseas

Desirable qualifications

• Marine/offshore field experience
• Knowledge of Ethernet/IP networks and serial interfaces
• Offshore safety training (BOSIET, HUET, STCW) - training provided if not held
• PLC integration experience
• SC security clearance (background check required)

Benefits

• Competitive salary and company car
• On-site/offshore allowances and overtime payments
• 25 days paid holiday plus bank holidays and sick pay
• Door-to-door pay (from leaving home to returning home)All travel and mobilisation costs covered and work from home when not on site
• Comprehensive benefits: 7% matched pension, free life assurance, employee assistance programme, referral scheme, discounts on high street brands and Johnson Controls products, cycle-to-work scheme
• The opportunity for additional earnings through our Ship2Shore programme