Field Service Scheduler & Route Optimizer

Fortune Brands Innovations; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic home products company in the UK seeks a highly organized Field Service Coordinator to ensure optimal route planning and effective scheduling for field service engineers. The role involves collaborating with teams to enhance productivity and support customer service. Ideal candidates will have proven analytical skills, strong communication abilities, and a capacity for multitasking. The company offers an engaging work environment with a variety of benefits including a competitive salary, health programs, and a flexible working model.

Benefits

33 days holiday

Annual Incentive Plan

Employee Assistance Programme

Health & Wellbeing Programme

Flexible working model

Qualifications

• Proven analytical skills and a track record of problem-solving.
• Previous experience in work scheduling is a plus but not essential.
• Excellent organisational skills and ability to multitask.

Responsibilities

• Optimise engineers routes for maximum productivity.
• Respond to enquiries about appointments and stock.
• Manage payments and refunds for customers as needed.

Skills

Analytical skills

Problem-solving

Organisational skills

Communication skills

Collaboration skills

Self-motivated

Job description

A dynamic home products company in the UK seeks a highly organized Field Service Coordinator to ensure optimal route planning and effective scheduling for field service engineers. The role involves collaborating with teams to enhance productivity and support customer service. Ideal candidates will have proven analytical skills, strong communication abilities, and a capacity for multitasking. The company offers an engaging work environment with a variety of benefits including a competitive salary, health programs, and a flexible working model.