Field Service Manager, Dental Systems in B2, Birmingham, West Midlands (County)

Energy Jobline CVL; Birmingham; On-site; GBP 50,000 - 55,000; Full time

Job summary

A global supplier of dental equipment is seeking a Field Service Manager in Birmingham. The role involves managing a team of Dental Service Engineers, ensuring customer satisfaction, and driving service revenue growth. Applicants with experience in service management and strong commercial skills are preferred. The position offers a competitive salary of £50K - £55K, bonus, company car, and excellent benefits.

Benefits

Competitive salary

Bonus scheme

Generous company car or car allowance

Contributory pension scheme

Private health cover

Qualifications

• Proven track record in service management and customer care.
• Experience in managing teams and fostering customer relationships.
• Adaptability to various high-value capital equipment sectors.

Responsibilities

• Manage a team of field-based Dental Service Engineers.
• Build and nurture relationships with key customers.
• Ensure the delivery of KPIs and financial objectives.
• Drive growth in service revenues across the UK operation.

Skills

Service management experience

Relationship building

Team leadership

Commercial skills

Job description

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We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Field Service Manager – Dental Systems

The Company – Field Service Manager, Dental Systems

My client is a well‑respected supplier of dental equipment. They are part of a larger global medical devices’ organisation, with thousands of employees operating in numerous countries worldwide. As a truly global manufacturing organisation, product innovation, excellent levels of customer service and good people are fundamental to their future success.

Role

The successful applicant will be responsible for managing a team of field based Dental Service Engineers, building and nurturing all relationships with key customers, regularly attending meetings and providing customer care, ensuring the delivery of KPI’s, including resource utilisation, PPM delivery, team and customer satisfaction and financial delivery within set budgets. The successful incumbent will also be an instrumental driving force in attempts to grow and develop all service revenues throughout their operation in the UK.

Background

Strategic thinkers with a proven track record in service management, you will bring with you the necessary commercial skills and business flair required to succeed in this demanding and exciting role. Utilising this organisation’s excellent reputation for providing quality products and their ‘brand leading’ status as a platform, you will foster key relationships with customers, support and motivate your team of Dental Service Engineers, look to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in medical systems technology.

While service management professionals with experience gained within the dental, medical, laboratory or scientific market sectors would hold significant advantages, applications are welcome from individuals from a wide range of high‑value capital equipment backgrounds and industry sectors. Whatever your background, what will remain key is your ability to demonstrate a successful track record in the growth of a service‑based operation or organisation.

Benefits

In return for your endeavor, the successful applicant will benefit from first‑class industry‑recognised training and a comprehensive remuneration package, including a competitive basic salary, bonus scheme, generous company car or car allowance scheme, contributory pension scheme and private health cover.

Salary: £50K - £55K + Bonus + Car + Excellent Benefits + Package

Location

Birmingham & West Midlands

How to Apply

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