Field Service Manager, Dental Systems

TRS Consulting Services Limited; Sheffield; On-site; GBP 50,000 - 55,000; Full time

Job summary

A well-respected supplier of dental equipment is looking for a Field Service Manager to lead their operations in the UK. The ideal candidate will manage a team of Dental Service Engineers, build customer relationships, and drive service revenue growth. With a competitive salary of £50K - £55K plus bonuses and benefits, this role offers excellent career progression. Experience in service management within related industries is preferred.

Benefits

Competitive salary

Bonus scheme

Generous car allowance

Contributory pension scheme

Private health cover

First-class training

Qualifications

• Proven track record in service management.
• Background in dental, medical, laboratory or scientific sectors is advantageous.
• Ability to demonstrate success in growing a service-based operation.

Responsibilities

• Oversee field-based Dental Service Engineers.
• Manage relationships with key customers and ensure delivery of KPIs.
• Develop new revenue streams and increase market share.

Skills

Service management

Team leadership

Customer relationship management

Strategic thinking

Education

Experience in service management

Job description

Field Service Manager Dental Equipment

£50K - £55K + Bonus + Car + Excellent Benefits + Package Genuine Opportunities for Career Progression

An excellent opportunity for a Field Service Manager, Service Delivery Manager, Team Leader, Service Supervisor or Technical Support Manager with a background managing technical teams of Field Service Engineers or Technical support Engineers to join a well‑respected supplier of dental equipment, offering excellent career development and opportunities for career progression.

The Company

My client is a well-respected supplier of dental equipment. They are part of a larger global medical devices’ organisation, with thousands of employees operating in numerous countries worldwide.

As a truly global manufacturing organisation, product innovation, excellent levels of customer service and good people are fundamental to their future success.

The Role

This market leader now seeks to recruit a commercially astute Field Service Manager, to oversee their dental service operation in the UK.

The successful applicant will be responsible for managing a team of field based Dental Service Engineers, building and nurturing all relationships with key customers, regularly attending meetings and providing customer care, ensuring the delivery of KPI’s, including resource utilisation, PPM delivery, team and customer satisfaction and financial delivery within set budgets. The successful incumbent will also be an instrumental driving force in attempts to grow and develop all service revenues throughout their operation in the UK.

Your Background

Strategic thinkers with a proven track record in service management, you will bring with you the necessary commercial skills and business flair required to succeed in this demanding and exciting role. Utilising this organisation’s excellent reputation for providing quality products and their ‘brand leading’ status as a platform, you will foster key relationships with customers, support and motivate your team of Dental Service Engineers, look to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in medical systems technology.

While service management professionals with experience gained within the dental, medical, laboratory or scientific market sectors would hold significant advantages, applications are welcome from individuals from a wide range of high value capital equipment backgrounds and industry sectors. Whatever your background, what will remain key is your ability to demonstrate a successful track record in the growth of a service‑based operation or organisation.

The Benefits

In return for your endeavour, the successful applicant will benefit from ‘first class’ industry recognised training and a comprehensive remuneration package, including a competitive basic salary, bonus scheme, generous company car or car allowance scheme, contributory pension scheme and private health cover.

This vacancy is being advertised by TRS Consulting (UK) Limited. The services advertised by TRS Consulting (UK) Limited are those of an employment agency and / or employment business.