Field Service Engineer — Remote & On‑Site Support

Jonathan Lee Recruitment; Coton Farm; On-site; GBP 30,000 - 45,000; Full time

Job summary

A recruitment consultancy is seeking a Customer Service Engineer in Coton Farm, UK, to deliver exceptional technical support and maintenance. The role involves on-site visits, remote support, and training of customers. Ideal candidates will have experience with electrical systems, strong problem-solving skills, and a full driving license. This role offers an opportunity to contribute to business growth and service quality.

Qualifications

• Experience working directly with customers both remotely and on-site.
• Solid experience with electrical and pneumatic systems.
• Familiarity with a range of equipment components.
• Full, clean driving license essential.
• Willingness to undergo product training.

Responsibilities

• Provide maintenance and calibration of equipment at customer sites.
• Offer technical support to customers via phone and email.
• Train partner service engineers and customers.
• Identify sales opportunities while liaising with customers.

Skills

Customer communication

Problem-solving

Technical support

Maintenance experience

Knowledge of PLCs

Job description

A recruitment consultancy is seeking a Customer Service Engineer in Coton Farm, UK, to deliver exceptional technical support and maintenance. The role involves on-site visits, remote support, and training of customers. Ideal candidates will have experience with electrical systems, strong problem-solving skills, and a full driving license. This role offers an opportunity to contribute to business growth and service quality.