Field Service Engineer (Plant Machinery)

Questech Recruitment Ltd; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in the UK is seeking an experienced Field Service Engineer to provide onsite customer support for heavy plant machinery. The ideal candidate will have a solid mechanical aptitude, troubleshooting skills, and the ability to work independently. Offer includes a competitive hourly rate of £18.00 - £20.00, company van, and several employee benefits.

Benefits

Company Van

Overtime pay at time and a half

Positive Feedback incentive

Qualifications

• Experience of servicing a wide range of heavy tracked plant machines.
• Comfortable with heavy lifting and able to work independently.
• Proficiency with MS Office.

Responsibilities

• Investigate, diagnose and resolve technical problems with equipment.
• Service machines both on and off site.
• Complete job cards to a high standard and in a timely manner.
• Supervise apprentices to maintain quality work and safety.

Skills

Mechanical aptitude

Troubleshooting skills

Customer service skills

Interpersonal skills

Job description

Overview

Our client is a well established and successful company. They are looking for an experienced Field Service Engineer to provide onsite customer support to their range of heavy plant machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.

Key Responsibilities

• Investigate, diagnose and resolve customer reports of technical problems with equipment
• Service a wide variety of machines both on and off site
• Ability to work independently to troubleshoot and solve problems
• Complete job cards to a high standard promptly and within a given timeframe
• Complete paperwork and timesheets in a timely manner
• Request parts efficiently and effectively
• Good customer service skills
• Develop and maintain good working relationships with internal and external customers
• Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained
• Ensure compliance with relevant procedures when repairing and inspecting equipment
• Ensure work/personal equipment complies with all safety standards
• Present a professional image at all times
• Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy
• All Engineers must ensure that their own tools and equipment are safe and legal to use

Qualifications / Requirements

• You have experience of servicing a wide range of heavy tracked plant machines
• Solid mechanical aptitude
• The ability to investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery
• You are comfortable with heavy lifting
• Ability to work effectively on you own
• Proficiency with MS Office
• Interpersonal relationships / Customer awareness / Commercial awareness
• Ability to work without supervision
• This role would suit someone with previous experience in a similar role, such as a Hydraulics Engineer / Field Service Technician / Forklift Truck Technician / FLT Engineer / HGV Technician / HGV Engineer / HGV Mechanic / Mechanical Fitter / Plant Fitter / Plant Mechanic / Field Service Technician / JCB Engineer / JCB Technician / JCB Mechanic / External Service Engineer / Mobile Service Technician / Plant Fitter / Mechanical Fitter / Plant Maintenance Engineer / etc

Salary & Benefits

• Company Van is provided
• Salary: £18.00 - £20.00 per hour + Overtime, paid at time and a half + Many benefits.
• Salary is paid door to door is paid under certain circumstances.
• Positive Feedback incentive, 5 pieces of positive feedback will give you a £25.00 Amazon voucher.
• Employees employee - Yearly nominations with £1000 for the winner, £500 for second, £250 for third.

Hours

Hours of work: 40 hours a week