Field Service Engineer (Photocopier)

N F Resourcing; Ilford; On-site; GBP 25,000 - 31,000; Full time

Job summary

A well-established service team is seeking a proactive Field Service Technician to support clients across North and East London. This role involves diagnosing and resolving technical faults for MFDs, installing devices, and providing user training. The position offers a salary of up to £31,000 plus bonuses, with 25 days of annual leave and benefits including a company car, mobile phone, and ongoing manufacturer training. Ideal for candidates with experience in IT hardware or similar environments.

Benefits

Company Car

Mobile Phone

Laptop

Pension Scheme

Ongoing manufacturer training

Qualifications

• Proactive approach to service and customer satisfaction.
• Ability to train users on device capabilities.
• Maintains accurate service records.

Responsibilities

• Respond to service calls promptly and professionally.
• Install and network MFDs at customer sites.
• Complete repairs according to manufacturer standards.
• Manage stock levels effectively.
• Participate in ongoing training and development.

Skills

Hands-on expertise in Multi-Functional Devices (MFDs)

Transferable skills from EPOS, IT Hardware, or ATM servicing

Technical fault diagnosis and resolution

Tools

Tablet/Laptop

Job description

Field Service Technician - Photocopier / EPOS / ATM / IT Hardware

Location: East / North London - Inner M25 (Driving Role)

NF Resourcing are seeking a proactive Field Service Technician to join a well-established service team supporting clients across North and East London. Whether you're an experienced Field Service Engineer with hands-on expertise in Multi-Functional Devices (MFDs), or you bring transferable skills from sectors such as EPOS, IT Hardware, or ATM servicing, we'd love to hear from you.

What You'll Be Doing

• Responding to service calls promptly and professionally, diagnosing and resolving technical faults
• Installing and networking MFDs at customer sites, ensuring full functionality and client satisfaction
• Providing user training and guidance to help customers maximise device capabilities
• Completing repairs safely and in line with manufacturer and H&S standards
• Maintaining accurate service records and using tech tools (tablet/laptop) to enhance service delivery
• Managing car/walking stock to required levels
• Supporting other service teams when needed and contributing to team meetings
• Participating in ongoing training and development, including online modules and occasional residential courses

Package Overview

• Salary: Up to £31,000 + Bonus
• Annual Leave: 25 Days + Bank Holidays
• Benefits: Company Car, Mobile Phone, Laptop, Pension Scheme, ongoing manufacturer training

How to Apply

Please hit the apply link below to submit your cv for consideration