Field Service Engineer North West

VA Recruitment; Manchester; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Full product training

Industry-leading technology

Career development

Autonomy and responsibility

Collaborative engineering team

Competitive salary

Job summary

VA Recruitment is seeking a Field Service Engineer for the North West region. You will carry out preventative maintenance, diagnose faults, and support installations across customer sites in the UK, with some overseas travel.

You should bring a multi-skilled engineering background with conveyors, PPM experience, and a proactive approach to safety and continuous improvement. A City & Guilds or recognised apprenticeship is preferred.

Qualifications

• City & Guilds qualification or recognised engineering apprenticeship (electrical or mechanical)
• Experience in logistics, FMCG, manufacturing or parcel handling with conveyors
• Proven delivery of PPM schedules and KPIs on customer sites
• Experience working with permit-to-work systems
• Mechanical and electrical systems experience in distribution or sortation environments

Responsibilities

• Carry out planned preventative maintenance (PPM) in line with schedules
• Diagnose and repair mechanical and electrical faults
• Identify and recommend improvements to equipment and maintenance processes
• Participate in the service and call-out rota
• Ensure all work is safe and compliant with Health & Safety policies
• Maintain accurate records and reports
• Liaise with engineering, operations and customer teams to support innovation and continuous improvement
• Effectively manage workload, time and priorities
• Report incidents, accidents and near misses promptly, contributing to preventative strategies

Skills

Multi-skilled

PPM schedules

Conveyor systems

Electrical engineering

Mechanical engineering

Permit-to-work

Communication skills

Travel flexibility

Education

City & Guilds / Apprenticeship

Tools

SCADA systems

PLC control systems

Profibus / AS-i

Job description

Field Service Engineer - North West

Location: North West

About the Company

Our client is a global leader in providing world‑class loading and unloading solutions to logistics, manufacturing, FMCG, and parcel handling organisations. They design, manufacture, install, and service both automatic and manual loading systems from facilities in the UK, USA, and the Netherlands.

Due to continued growth, they are now looking for a Field Service Engineer to join their Engineering Service Support Team. You may be an existing field service engineer or a multi‑skilled maintenance engineer looking to move into a field based role!

The Role

As a Field Service Engineer, you’ll play a key role in ensuring the ongoing performance, reliability, and safety of our clients’ systems. Working both independently and as part of a wider engineering team, you’ll carry out planned preventative maintenance (PPM), fault finding, repairs, and improvement initiatives across customer sites.

You’ll also take part in a call‑out rota and support installations and maintenance activities across the UK and occasionally overseas.

Key Responsibilities

• Carry out planned preventative maintenance (PPM) in line with schedules and contractual requirements
• Diagnose and repair both mechanical and electrical faults
• Identify and recommend improvements to equipment and maintenance processes
• Participate in the service and call‑out rota
• Ensure all work is completed safely and in compliance with Health & Safety legislation
• Maintain accurate records, reports, and professional written communication
• Liaise with engineering, operations, and customer teams to support innovation and continuous improvement
• Effectively manage workload, time, and priorities
• Report incidents, accidents, and near misses promptly, contributing to preventative strategies

Health & Safety

• Comply with all company, client, and statutory Health & Safety policies
• Follow safe working practices, COSHH, fire, hygiene, and site rules
• Remain aware of site‑specific hazards and actively promote a safe working environment

Training & Development

• Attend performance development reviews (PDRs) and take ownership of your ongoing training
• Participate in company and legislative training as required

Additional Responsibilities

• Provide support to other UK and international sites when required
• Safeguard company and client property and equipment
• Build and maintain strong relationships with customers and colleagues
• Escalate issues and customer concerns appropriately
• Share best practices and process improvements across the team

About You

Essential Qualifications & Experience

• City & Guilds qualification or completion of a recognised engineering apprenticeship in electrical or mechanical engineering
• Proven experience in a similar engineering environment (e.g. logistics, FMCG, manufacturing, or parcel handling) working with Conveyor systems
• Strong background in delivering PPM schedules, KPIs, and services on customer sites
• Experience working in environments with robust permit‑to‑work systems
• Technically competent in mechanical and electrical systems within distribution or sortation environments would be ideal

Desirable Technical Experience

• * Conveyor Systems (essential)
• * Inverter drives
• * SCADA systems
• * PLC / PC‑based control systems
• * Profibus, AS‑i networks

Skills & Attributes

• * Multi‑skilled, proactive, and self‑motivated engineer
• * Comfortable working independently and using initiative
• * Excellent time management and organisational skills
• * Strong communication and interpersonal skills
• * Confident producing reports and written documentation
• * Able to work under pressure and to tight deadlines
• * Willingness to travel across the UK and occasionally abroad
• * Ability to build long‑term, trusted relationships with customers

What’s on Offer

• * Full product/systems training
• * Opportunity to work with industry‑leading technology
• * Ongoing training and career development
• * Varied and challenging role with autonomy and responsibility
• * Collaborative and supportive engineering team
• * Competitive salary and benefits package (dependent on experience)
• * Earnings potential £55k+ with overtime

If you’re a motivated Field Service Engineer looking for a hands‑on, technically challenging role with a global engineering business, we’d love to hear from you