Field Service Engineer North East

Agfa; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading medical technology company is seeking an X-Ray Field Service Engineer based in the United Kingdom. In this role, you will provide technical support, maintenance, and repair services for Radiology imaging products. Key responsibilities include managing installations, ensuring customer satisfaction, and adhering to health and safety guidelines. The ideal candidate has an HNC or ONC degree or equivalent experience in a similar role, problem-solving skills, and a team-oriented attitude. A competitive salary and benefits package is offered in a supportive work environment.

Benefits

Competitive salary

Career development opportunities

Supportive management structure

Friendly work environment

Qualifications

• At least a few years’ experience in a similar role.
• Experience in working in a medical environment.
• Valid driving licence cat B.

Responsibilities

• Deliver technical support, maintenance, and repair services.
• Manage schedule for field-based installations and maintenance.
• Produce accurate reports for customers.

Skills

Problem-solving skills

Customer care skills

Self-motivation

Team player

Education

HNC or ONC in electromechanics, electronics or computer science

Job description

As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology imaging products. You will be based from home and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment. You travel to our customer sites, such as hospitals, clinics, and laboratories, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.

Tasks

• Problem-solving in a responsible and methodical manner whilst carrying out effective customer care skills to ensure customer satisfaction.
• Produce accurate and sufficiently detailed reports to ensure that the customer is kept informed about the work and to satisfy H&S compliance record keeping.
• Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
• The ability to manage your own schedule when required for field-based installations, corrective actions, upgrades, and preventative maintenance.
• Returning of equipment and parts in a compliant timely manner to ISO and WEEE procedures

Profile

• You have an HNC or ONCdegree in electromechanics, electronics, computer science or equal, or you have at least a few years’ experience in a similar role.
• You have excellent problem-solving skills.
• You have experience in working in a medical environment.
• You have a valid driving licence cat B.
• Willignes to travel tocustomers on a daily basis.
• You are a team player.
• You have a strong self-motivation.

What we offer now and in the future

• A dynamic global organisation with a history of innovation and strong product portfolio.
• A challenging environment combined with a supportive management structure.
• Career development and growth.
• A competitive salary and benefit package.
• A friendly work environment surrounded by dedicated and professional colleagues.

Interested?

Have you gotten excited by this brief description? Then you're in the right place. We understand that a job is more than just a few bullet points. That is why we would like to talk to you personally to give you more insight into your tasks, responsibilities, and growth opportunities within our company. So don't hesitate and respond immediately!