Field Service Engineer - Norfolk/Suffolk

Tunstall UKI; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading health and care technology provider is seeking a Field Service Engineer in Norwich. You will work closely with customers, demonstrating exceptional customer relations while working on equipment in their homes. The role requires an Electrical/Electronic qualification at NVQ Level 2, a full UK driving license, and experience testing Fire Systems. Strong interpersonal, problem-solving, and analytical skills are essential. Tunstall offers competitive benefits including overtime opportunities, a company phone, and a warm team environment.

Benefits

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

A warm and welcoming team environment

Development and a chance to build a rewarding career

Qualifications

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving license for manual vehicles.
• Experience of testing Fire Systems.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working.
• Effective time management and planning skills.
• Comfortable working at heights and in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

Responsibilities

• Demonstrate exceptional customer relation and interpersonal skills.
• Work on equipment in customers' homes.

Skills

Exceptional customer relations

Excellent interpersonal skills

Problem solving

Analytical skills

Effective team working

Effective time management

Education

Electrical/Electronic qualification at NVQ Level 2 or equivalent

Full Category B UK driving license

Tools

Fire Systems testing

Job description

Responsibilities

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

Qualifications

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving license (for manual vehicles)
• Experience of testing Fire Systems.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working.
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

About Tunstall

Tunstall is a market-leading health and care technology provider. We are passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of around 3,000 colleagues provides life‑saving and life‑changing technology and services to millions of people in 18 different countries. At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step, from our open, fair, and transparent recruitment processes through to the many development and career growth opportunities we provide.

Benefits

• Fuel card
• Overtime opportunities
• Enhanced maternity/paternity benefit
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
• Retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career

Equal Opportunities

At Tunstall, we welcome applications from people of all backgrounds, experiences, and abilities, and celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.