Field Service Engineer — Medical Lab Equipment (South UK)

Nicholas Associates Group Limited; Sunbury-on-Thames; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading specialist manufacturer in the scientific sector is seeking a Field Service Engineer to provide support across the South of England, with occasional travel. Responsibilities include diagnosing faults, performing maintenance, and providing training on laboratory equipment. The ideal candidate will have a strong engineering background, excellent communication skills, and a full UK / EU driving licence. The role offers a competitive salary of up to £35,000 and comprehensive benefits. Join a dedicated team focused on quality and customer satisfaction.

Benefits

Competitive salary up to £35,000

Strong benefits package

Qualifications

• Experience supporting technical, laboratory, or medical equipment is desirable.
• Must be based in the South-East and possess a flexible working approach.

Responsibilities

• Plan and complete customer site visits across the region.
• Diagnose faults and repair laboratory equipment.
• Carry out equipment surveys and installations.
• Deliver customer and distributor training (on site and in-house).
• Perform routine servicing, preventative maintenance, and calibration.
• Respond to customer calls and emails professionally and promptly.
• Maintain accurate service records and documentation.

Skills

Engineering or technical background

Strong fault-finding and diagnostic abilities

Good understanding of IT infrastructure

Excellent communication skills

Strong customer focus

Full, clean UK / EU driving licence

Flexible approach to working hours and locations

Job description

A leading specialist manufacturer in the scientific sector is seeking a Field Service Engineer to provide support across the South of England, with occasional travel. Responsibilities include diagnosing faults, performing maintenance, and providing training on laboratory equipment. The ideal candidate will have a strong engineering background, excellent communication skills, and a full UK / EU driving licence. The role offers a competitive salary of up to £35,000 and comprehensive benefits. Join a dedicated team focused on quality and customer satisfaction.