Field service engineer,kup uk

Rehlko; Hook; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Work-life flexibility

Recognition and rewards

Development and career opportunities

Inclusive workplace

Job summary

Rehlko is seeking a Field Service Engineer in the United Kingdom to provide technical support on power protection products, with a focus on workshop and field repair, maintenance, and commissioning. The role emphasizes delivering 100% customer satisfaction and professional service.

You will join a team that values safety, reliability, and on-call responsiveness, ensuring assets are well cared for and operations run smoothly. Comprehensive benefits and career opportunities are highlighted.

Responsibilities

• The workshop and field repair of the complete range of the Company's power protection products.
• The preventative maintenance and commissioning of the complete range of the Company's power protection products.
• The workshop and field battery replacement for the complete range of the Company's power protection products.
• The written, verbal and telephone support of all of the Company's internal and external customers.
• Ensuring that themselves and all company assets are well cared for and capable of being presented to the Company's customers at all times.
• The timely and accurate completion of all departmental, company and appropriate customer paperwork and administration documents.
• Being regularly available for participation in the Company’s on-call rota.
• The appropriate and professional response to all requests for assistance (whether formally on-call or not).
• Assisting the Field Service Manager in the day to day operation of the department.
• In addition to the above the Field Service Engineer is required to comply with all and any reasonable requests made by the Field Service Manager or one of the Company Directors in his absence.

Job description

Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

Basic Function

The Field Service Engineer is responsible for is to provide technical support to both internal and external customers on all of the Company’s products and services in order to achieve 100% customer satisfaction 100% of the time.

Specific Responsibilities

• The workshop and field repair of the complete range of the Company’s power protection products.
• The preventative maintenance and commissioning of the complete range of the Company’s power protection products.
• The workshop and field battery replacement for the complete range of the Company’s power protection products.
• The written, verbal and telephone support of all of the Company’s internal and external customers.
• Ensuring that themselves and all company assets are well cared for and capable of being presented to the Company's customers at all times.
• The timely and accurate completion of all departmental, company and appropriate customer paperwork and administration documents.
• Being regularly available for participation in the Company’s on-call rota.
• The appropriate and professional response to all requests for assistance (whether formally on-call or not).
• Assisting the Field Service Manager in the day to day operation of the department.
• In addition to the above the Field Service Engineer is required to comply with all and any reasonable requests made by the Field Service Manager or one of the Company Directors in his absence.

About Us

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at https://www.rehlko.com/who-we-are. In addition to the investment in your development, Rehlko offers a comprehensive package with competitive salaries and a range of additional benefits.

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, promote equal opportunities in every aspect of our process.

Our Values

• Curiosity – Seek, learn, share
• Trust – Go farther together
• Pace – Focus to go faster
• Excellence – Find the win every day