Field Service Engineer
Salary: £38,000 – £40,000 a year
Job Type: Full-time, Permanent
Schedule: Monday to Friday
Location: On the road – Mainly Central London and North London (including Bucks, Beds, Herts, Essex, Suffolk, Cambs)
About the Client
A growing, family‑run business supplying commercial coffee machines, boiling taps, and water dispensers to workplaces across the UK. Known for fast, friendly customer service, they are expanding their service team.
Key Responsibilities
- Perform preventative maintenance and sanitisation on boiling taps, water dispensers, and coffee machines.
- Install and commission commercial coffee machines and water equipment.
- Respond to breakdowns and carry out call‑out repairs.
- Ensure optimal performance and taste quality of coffee and water systems.
- Provide customer training on equipment use and maintenance.
- Complete detailed service reports and job documentation.
- Maintain stock levels and parts in the service vehicle.
Requirements
- Experience: 2+ years in water dispensers, coffee machines, vending, or similar field.
- Strong electro‑mechanical diagnostic and repair ability.
- Basic plumbing skills.
- Excellent communication and customer service.
- Professional and reliable.
- Ability to manage van stock and field operations independently.
- Full UK driving licence required.
- Ideally based in North West London with good access to M25/M40/M1/M11.
Salary & Benefits
- Pay: £38,000–£40,000 per year (depending on experience).
- £120/month supermarket lunch allowance (£1,440/year).
- Company car (Ford Transit Connect or Custom Limited).
- Additional company rewards and bonuses (£1k–£3k/year).
- Commission pay, signing bonus, and tips.
- Discounted or free food.