Field Service Engineer in Norwich, Norfolk

Energy Jobline CVL; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading energy job board in the UK is seeking a skilled Field Service Engineer to service, maintain, and repair forklifts at various customer sites. Candidates should have experience with heavy equipment, strong technical skills, and excellent customer service abilities. This role offers a competitive salary, overtime opportunities, and a fully equipped service vehicle.

Benefits

Competitive salary

Fully equipped service vehicle

Paid Door to Door

Training and development opportunities

Pension scheme

Additional employee benefits

Qualifications

• Proven experience in servicing and repairing forklifts or similar heavy equipment.
• Strong understanding of mechanical, electrical, and hydraulic systems.
• Competence in diagnosing faults and implementing efficient solutions.
• Ability to produce thorough and accurate service documentation.

Responsibilities

• Perform scheduled servicing and preventative maintenance tasks on forklifts.
• Diagnose and repair mechanical, electrical, and hydraulic issues.
• Respond promptly to breakdown calls, troubleshooting and resolving faults on-site.
• Maintain clear communication with customers regarding repairs and maintenance.
• Complete detailed service reports and maintain accurate records of work.

Skills

Servicing and repairing forklifts

Mechanical systems understanding

Electrical systems understanding

Hydraulic systems understanding

Communication skills

Service documentation

Workload management

Job description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

We are seeking a skilled and motivated Field Service Engineer to work with one of our respected clients. This role is focused on servicing, maintaining, and repairing forklifts at various customer sites. The ideal candidate will have strong technical expertise, excellent customer service skills, and the ability to work independently in a dynamic field-based role.

Key Responsibilities

• Perform scheduled servicing and preventative maintenance tasks on forklifts, ensuring maximum efficiency and adherence to safety standards.
• Diagnose and repair mechanical, electrical, and hydraulic issues, minimising downtime and ensuring customer satisfaction.
• Respond promptly to breakdown calls, effectively troubleshooting and resolving faults on‑site.
• Maintain clear communication with customers, providing updates on repairs and maintenance, along with advice on equipment care.
• Complete detailed service reports and maintain accurate records of work conducted and parts used.

Skills and Experience

• Proven experience in servicing and repairing forklifts or similar heavy equipment.
• Strong understanding of mechanical, electrical, and hydraulic systems.
• Competence in diagnosing faults and implementing efficient solutions.
• Professional and clear communication with customers and colleagues.
• Ability to produce thorough and accurate service documentation.
• Capable of managing workload and prioritising tasks effectively while working in a field‑based role.
• Candidates with experience in HGV maintenance or repair are advantageous. The skills gained in working on HGVs—such as troubleshooting and repairing mechanical, hydraulic, and electrical systems—are directly transferable and well‑suited to the demands of this role.

What’s On Offer

• Competitive salary with overtime opportunities.
• Fully equipped service vehicle.
• Paid Door to Door.
• Training and development opportunities to enhance your career.
• Pension scheme and additional employee benefits.
• The chance to work with a highly regarded organisation in the material handling sector.

Energy Jobline wishes you the very best of luck in your next career move.