Field Service Engineer (Electrical Bias)

BMR Solutions; Cheddar; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading engineering recruitment agency is seeking a Field Service Engineer with an electrical bias, offering a dynamic role requiring national and international travel. The ideal candidate has experience in electro-mechanical engineering, particularly in water treatment systems. Responsibilities include servicing and maintaining systems, managing customer relationships, and resolving technical issues. A competitive salary of £40,000 - £50,000 is offered, along with opportunities for skill development.

Qualifications

• Experience in field-based service work essential.
• Knowledge of water treatment systems advantageous.
• Confident interpretation of P&IDs and technical drawings.

Responsibilities

• Service and maintain water treatment systems at customer sites.
• Manage customer relationships and technical issue resolution.
• Interpret P&IDs and other technical documentation.
• Complete installations and commissioning of equipment.

Skills

Electro-mechanical engineering

Customer service

Technical problem-solving

Communication skills

Documentation skills

Education

Relevant engineering qualifications

GCSE in English and Maths

Tools

MS Office

Job description

Field Service Engineer ( Electrical Bias)

Home-Based (National & International Travel Required)

£40,000 - £50,000 DOE

Full-Time, Permanent

The role would suit applicants who are experienced in field-based service work, ideally with a background in electro-mechanical engineering and water treatment systems. Applicants must be willing to travel across the UK and overseas, with some periods working away from home. Candidates with commissioning experience and knowledge of Reverse Osmosis, Deionisers, Filters, Water Softeners, and Effluent Treatment Plant will have a considerable advantage and are encouraged to apply.

A good understanding of P&IDs (Piping and Instrumentation Diagrams) is highly beneficial, as you'll often be required to interpret technical drawings and schematics during installation, commissioning, and fault-finding activities.

You will be responsible for servicing, maintaining, and commissioning water treatment systems, building direct customer relationships, and ensuring high standards of technical support and service delivery. This role offers a varied and rewarding workload, with opportunities to develop skills in installation, commissioning, and advanced system diagnostics.

The Role:

• Service and maintain water treatment systems (Reverse Osmosis, Deionisers, Filters, Water Softeners, Effluent Treatment Plant) at customer sites across the UK and overseas.
• Manage direct relationships with customers and plant operatives.
• Analyse and resolve technical issues both on-site and remotely.
• Complete installation and commissioning of plant (subject to skills and qualifications).
• Interpret and work from P&IDs, electrical schematics, and other technical documentation.
• Produce service reports and associated documentation (MS Word).
• Respond to customer needs in line with commercial and technical specifications.
• Assist with service improvement initiatives to increase productivity and profitability.
• Maintain high levels of customer care and service at all times.
• Adhere to company policies, including Health & Safety requirements.
• Proactively develop your skills and technical knowledge.

The Person:

• Multi-disciplined electro-mechanical engineer with relevant qualifications.
• Experience in the water treatment industry advantageous.
• Previous experience as a Service Engineer or in a field-based technical support role preferred.
• Confident interpreting P&IDs and technical drawings.
• Passionate about delivering first-class customer service.
• Strong communication skills, both written and verbal, able to communicate at all levels.
• Professional approach with strong organisational skills.
• Competent in MS Office applications.
• GCSE (or equivalent) in English and Maths.
• Full UK driving licence and willingness to travel nationally and internationally.

About BMR Solutions:

BMR Solutions operates as an Employment Business and Employment Agency. We specialise in recruiting skilled engineers and manufacturing professionals across the Southwest.

By submitting your application, you acknowledge that BMR Solutions will process your personal data for the purposes of recruitment, in line with our Privacy Policy. We will only share your details with client organisations after we have discussed the opportunity with you and obtained your explicit consent.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Applications are welcomed from all backgrounds.