Field Service Engineer (Coffee/ Vending)

Ernest Gordon Recruitment Limited; Chelmsford; On-site; GBP 34,000 - 40,000; Full time

Job summary

A prominent recruitment agency is seeking a Field Service Engineer specializing in coffee and vending machines, particularly Cimbali and WMF systems. Based in Essex, you will handle service and maintenance tasks across North London without overnight stays, emphasizing customer service and high-quality work standards. Expect excellent support, a company van, and a range of benefits as you join a supportive, family-feel team committed to your professional growth.

Benefits

Company Van

Performance Bonus

Training and Progression

Pension

No Overnight Stays

Qualifications

• Experience as a Field Service Engineer in coffee or vending.
• Full UK driving license and based in Essex.
• Strong customer interaction skills.

Responsibilities

• Service, maintenance, and installation of coffee machines.
• Provide excellent customer service and support.
• Handle both planned and reactive maintenance.

Skills

Field Service Engineering

Customer Service

Coffee / Vending Experience

Problem Solving

Tools

Cimbali Systems

WMF Machines

Job description

Service Engineer (Coffee / Vending)

Essex Area

Up to £40,000 + Door-to‑Door Pay + Company Van + Performance Bonus + Training + Progression + Pension + No Overnight Stays

Are you a Field Service Engineer with Cimbali or WMF experience, looking to join a leading, family‑feel company that offers hands‑on training, genuine progression, a close‑knit team culture, and the stability and work‑life balance of no overnight stays within a supportive, forward‑thinking business?

Do you want the opportunity to join a dynamic and ambitious business that is at the forefront of coffee and unattended retail solutions across London? This is a fantastic chance to work with cutting‑edge equipment while developing your career within a company known for its commitment to excellence and its people.

On offer is an exciting opportunity to join a growing industry leader providing best‑in‑class coffee, vending, and refreshment services. You'll be part of a collaborative team that values communication, innovation, and exceptional customer service.

In this role, you will manage a dedicated patch within North London, delivering a high‑quality service to a loyal client base. You'll handle planned maintenance, attend breakdown calls, and install state‑of‑the‑art coffee machines primarily Cimbali and WMF systems. Working door‑to‑door with full support from the Service Desk and Technical team, you'll ensure machines are operating perfectly and customers receive the highest level of service.

This role would suit a Field Service Engineer with Cimbali or WMF experience, looking to join a leading, family‑feel company that offers hands‑on training, genuine progression, a close‑knit team culture, and the stability and work‑life balance of no overnight stays within a supportive, forward‑thinking business.

The Role:

• Field‑based service, maintenance, and installation of Cimbali / WMF coffee machines across North London
• Door‑to‑door travel paid with company van, laptop, phone, and uniform provided
• Reactive and planned maintenance with strong customer interaction and service focus

The Person:

• Field Service Engineer with coffee / vending background essential
• Full UK driving licence based in Essex

We are an equal opportunities employer and welcome applications from all suitable candidates.

The salary advertised is a guideline for this position; the final offer will depend on your experience, qualifications, and skill set.

If you're interested in this role, click apply now to forward an up‑to‑date copy of your CV.