Field Service Engineer Bio Medical - Harlow

Sodexo; Hare Street; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

A leading service provider in the UK is seeking a skilled Field Service Engineer to ensure high-quality maintenance of biomedical devices across customer sites. The position requires strong organisational skills, independent working, and effective communication. Ideal candidates will have an engineering qualification and 2-3 years' experience in the field. This role includes travel and offers a competitive salary with additional benefits.

Benefits

Salary: 32,000-35,000 + Car Allowance

Full training and protective uniform provided

Employee Assistance Programme

Discounts on high street brands

Flexible working

Retirement savings plan and life insurance

Qualifications

• Must have experience with biomedical equipment such as patient monitoring and defibrillators.
• Ability to manage competing priorities across multiple sites.
• Must be able to work independently and as part of a team.

Responsibilities

• Carry out PPM and corrective maintenance on biomedical devices.
• Diagnose faults and ensure equipment safety and performance.
• Travel to customer sites for technical support.

Skills

Engineering qualification in electronics, medical technologies, or biomedical engineering

2-3 years' experience servicing and repairing biomedical equipment

Strong customer-facing communication

Excellent organisation skills

Understanding of KPIs

Clean UK driving licence

Education

Engineering qualification

Job description

Overview

We are seeking a skilled Field Service Engineer to join our growing team and deliver high-quality planned and corrective maintenance across a wide range of biomedical devices. Working across multiple customer sites, you will ensure equipment is safe, reliable, and fully compliant with industry standards—helping clinical teams deliver the best possible care. Reporting to the Team Leader and Service Manager, you will play a key role in meeting contractual KPIs while providing professional, customer-focused support. This is a mobile role requiring regular travel, strong organisation, and the ability to work independently when needed.

Responsibilities

• Carry out PPM and corrective maintenance on a variety of biomedical devices.
• Diagnose faults, complete repairs, and ensure equipment safety and performance.
• Travel to customer sites to provide on-site technical support and testing.
• Maintain accurate documentation and update asset management systems.
• Support KPI achievement by prioritising workload and responding to urgent issues.
• Work collaboratively with clients, clinical teams, OEMs, and subcontractors.
• Ensure compliance with QMS procedures, MHRA guidelines, and relevant safety standards.
• Maintain calibration of tools and test equipment.
• Adhere to Infection Control, Health & Safety, and site-specific protocols.

Qualifications

• Engineering qualification in electronics, medical technologies, or biomedical engineering.
• 2-3 years' experience servicing and repairing biomedical equipment (e.g., patient monitoring, ESUs, theatre tables, defibrillators, infusion devices; familiarity with anaesthesia equipment desirable).
• Strong customer-facing communication and professionalism.
• Excellent organisation and the ability to manage competing priorities across sites.
• Understanding of KPIs and commitment to quality standards.
• Ability to work both independently and as part of a team.
• Clean UK driving licence (or a valid international licence with intention to obtain a UK licence within DVLA\'s permitted timeframe).

Benefits

• Salary: 32,000-35,000 + Car Allowance
• Working hours: 37.5 hours
• Driving licence: Clean UK Driving Licence Required
• Full training and protective uniform provided
• Mental health and wellbeing resources; Employee Assistance Programme (including financial/legal advice & personal support)
• Discounts on high street brands; Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Opportunities to gain experience through learning and development
• Cycle to Work scheme & volunteering opportunities
• Flexible working and a dynamic team environment

Note: This description reflects the role and responsibilities as currently envisaged. We may close the advert early if we receive a high number of applications.