Field Service Engineer - Anglia

Clarke Energy Limited; Knowsley; Hybride; GBP 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

Company van

25 days holiday

Company pension

Overtime pay

Travel time paid

Training on Jenbacher engines

Résumé du poste

Clarke is seeking a Field Service Engineer – Anglia to maximise the availability and performance of gas engines and related systems through expert maintenance, troubleshooting and fault resolution.

This role is based in Kings Lynn and the surrounding area, with possible UK travel. You will respond to callouts, maintain van stock, train apprentices, and uphold health and safety standards on Jenbacher engines. Competitive hourly rate with overtime and a company van are included.

Qualifications

• Minimum 5 years of service engineering experience.
• NVQ Level 3 or City & Guilds qualification in Electrical or Mechanical Engineering.
• Apprentice-trained engineer.
• Gas Safe registration.
• Full driving licence.
• Willingness to travel extensively and stay away from home when required.

Responsabilités

• Maintenance and troubleshooting of gas engines and related systems.
• Respond to callouts, troubleshoot faults, and restore equipment operation.
• Collect, label, and dispatch oil samples as required.
• Order correct parts and manage stock efficiently.
• Maintain van stock and report shortages to Area Manager.
• Provide professional, responsive customer support and site coordination.
• Document all site visits and complete detailed service reports on time.
• Keep tools and equipment in good condition and calibrated.
• Mentor apprentices and new team members as needed.
• Adhere to health, safety and environmental standards at all times.

Connaissances

5+ years service engineering

Travel readiness

Formation

NVQ Level 3 or City & Guilds (Electrical/Mechanical)

Apprentice-trained engineer

Gas Safe registration

Full driving licence

Description du poste

Why Work at Clarke

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer At Rehlko

Our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace.

Job Title: Field Service Engineer – Anglia

Location: Kings Lynn, Cambridge, Bury St. Edmunds, Norwich, with possible UK travel as required.

Job Purpose

To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.

Key Responsibilities

• Maintenance and Troubleshooting Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
• Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
• Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
• Select and order the correct parts, returning any unused items to minimize waste.
• Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.
• Customer and Team Support Build and maintain positive relationships with customers by providing professional, responsive support.
• Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
• Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.
• Tools and Equipment Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well‑maintained, and calibrated as required.
• Maintain high standards of site cleanliness and presentation.
• Supervision and Training Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
• Health, Safety, and Environment Adhere to all health, safety, and environmental standards and regulations at all times.

What We’re Looking For: Technical Skills and Knowledge

Strong engineering expertise with a solid understanding of gas engines and related systems. Electrical and mechanical engineering knowledge. Gas Safe registered. Proficient IT skills to document work and support reporting requirements. Coaching and mentoring abilities.

Personal Attributes

We’re looking for someone who is: Trustworthy, professional, and reliable. Flexible and adaptable to changing demands. Customer‑focused with strong relationship‑building skills. Organized and able to manage workload effectively. Proactive, taking initiative to ensure tasks are completed efficiently. Resilient under pressure and committed to quality and improvement.

Qualifications and Experience

Essential:

• A minimum of 5 years’ service engineering experience.
• NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
• Apprentice‑trained engineer.
• Gas Safe registration.
• Full driving licence.
• Willingness to travel extensively, work unsociable hours, and stay away from home when required.

Desirable:

• Experience with gas engines.

What do you get in return?

• Competitive hourly rate with overtime paid at 1.5x basic rate
• Up to 30 min each way, each day travel paid at single time
• On call rota participation with call‑out fee
• 25 days holiday plus 8 Bank Holidays
• Opportunity to buy or sell up to 5 days additional holidays per year
• Company pension contribution of 7%
• Company Van provided
• Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team

About Us

Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.

Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at https://www.rehlko.com/who-we-are. In addition to the investment in your development, Clarke offers a comprehensive package with competitive salaries and a range of additional benefits.

Clarke is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, promote equal opportunities in every aspect of our process.