Field Service Engineer

Orion Electrotech; Whittlesey; Hybrid; GBP 43,000 - 45,000; Full time

Job summary

A leading engineering firm is seeking a skilled Field Service Engineer to join their team. This role involves hands-on technical work and customer interaction to maintain and repair automated equipment in high-speed production settings. The ideal candidate will possess strong fault-finding skills, excellent communication, and a willingness to travel across the UK. Benefits include a competitive salary, a company van, and opportunities for overseas training. This position offers a unique mix of on-site service and field-based support.

Benefits

Competitive salary (£43,000-£45,000)

Company van

Mobile phone and laptop provided

Pension scheme

Death-in-service benefit

20 days annual leave plus bank holidays

Opportunities for overseas training

Qualifications

• Experience with automated machinery in an FMCG environment is desirable.
• Ability to work under pressure and adapt to changing priorities.
• Full UK driving licence and willingness to travel nationwide.

Responsibilities

• Diagnose and resolve mechanical and electrical faults on production machinery.
• Carry out scheduled servicing and preventative maintenance.
• Install and relocate equipment as needed.
• Perform safety checks and compliance inspections on machinery.
• Prepare service reports and maintain records.
• Manage spare parts for repairs and installations.
• Support continuous improvement initiatives.

Skills

Fault-finding skills

Excellent communication skills

Customer service skills

Attention to detail

Proactive approach

Education

NVQ Level 3 or equivalent in engineering

Job description

Field Service Engineer

Location: Within approx. 50 minutes of Peterborough (UK-wide travel required)

Salary: £43,000-£45,000 per annum

Hours: Monday-Friday, 8:00-17:00 (flexible working based on 44-hour week)

Overview

We are looking for a skilled and motivated Field Service Engineer to join a growing engineering team. This role combines hands‑on technical work with customer interaction, offering a mix of on‑site service and field‑based support. You'll be responsible for maintaining and repairing automated equipment used in high‑speed production environments, ensuring minimal downtime and maximum efficiency for our clients. This position is ideal for someone who enjoys variety—travelling across the UK, working on different sites, and occasionally spending time at the main hub for training and team collaboration.

Key Responsibilities

• Diagnose and resolve mechanical and electrical faults on automated production machinery.
• Carry out scheduled servicing and preventative maintenance to minimise breakdowns.
• Install and relocate equipment as part of factory layout changes or new line setups.
• Perform safety checks and compliance inspections on machinery.
• Communicate directly with customers to understand requirements and provide technical solutions.
• Prepare accurate service reports and maintain records of work completed.
• Order and manage spare parts as needed for repairs and installations.
• Support continuous improvement initiatives to enhance equipment reliability and performance.

Qualifications

• Previous experience working with automated machinery in a manufacturing or FMCG environment (food industry experience highly desirable).
• Strong fault‑finding skills across mechanical and electrical systems.
• Ability to work under pressure and adapt to changing priorities.
• Excellent communication and customer service skills.
• A proactive approach with great attention to detail.
• Full UK driving licence and willingness to travel nationwide (occasional overnight stays required).
• NVQ Level 3 or equivalent in engineering (or relevant experience).
• Familiarity with packaging, weighing, or processing equipment is an advantage.

Benefits

• Competitive salary (£43,000-£45,000)
• Company van (personal use included)
• Mobile phone, laptop, and tablet provided
• Pension scheme
• Death‑in‑service benefit
• 20 days annual leave plus bank holidays
• Opportunities for overseas training and development

If you like the look of this Field Service Engineer role, then click and apply or contact Jamie Garcia‑Courtice for further information.

Due to the volume of applications we receive, unfortunately, we are not able to respond to every application personally. If you have not heard back from us within 5 working days, please assume your application has been unsuccessful. To see our other available vacancies please visit our website.