Field Service Engineer

One Tunstall; Whitmore; Remote; GBP 30,000 - 40,000; Full time

Job summary

A market-leading health and care technology provider is seeking a Field Service Engineer to deliver quality repair and maintenance services across the Kent/Surrey area. The ideal candidate should have experience in electrical/electronic fields and possess strong interpersonal skills for customer interaction. A company vehicle and other benefits are included in this position.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

Development and career building opportunity

Qualifications

• Proven experience as a Field Engineer, maintaining and testing a variety of products.
• Desirable but not essential experience in a field-based role.

Responsibilities

• Provide the highest quality repair and maintenance service to a range of products.
• Demonstrate exceptional customer relationship and interpersonal skills.

Skills

Electrical / Electronic qualification at NVQ Level 2 or equivalent

Full Category B UK driving licence (manual)

Experience of testing fire systems

Strong communicator with excellent interpersonal skills

Good problem solving and analytical skills

Effective time management & planning skills

Comfortable working at heights and/or in confined dusty spaces

Experience of working with the elderly or vulnerable

Tools

Company vehicle

Company phone

Tools

Job description

Field Service Engineer - Kent / Surrey (TW / KT Postcodes)

Tunstall is a market‑leading health and care technology provider.

We are passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life‑saving and life‑changing technology and services to millions of people in 18 different countries.

At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion.

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third‑party products in an efficient and professional manner. This role is remote and will cover the Kent / Surrey area (TW / KT Postcodes).

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relationship and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain / test a variety of products such as emergency lights, fire systems and a variety of our electrical / electronic products.

Any experience of working within a field‑based role would be desirable, but not essential.

Key skills and experience

• An Electrical / Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving licence (manual).
• Experience of testing fire systems.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working.
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer

• Company vehicle.
• Fuel card.
• Overtime opportunities.
• Enhanced maternity / paternity benefit.
• Company phone.
• Uniform.
• Tools.
• Up to 9% combined pension contribution.
• Free eye tests.
• Retail discounts.
• A warm and welcoming team environment.
• Development and a chance to build a rewarding career.

Equal Opportunities at Tunstall

At Tunstall, we're committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we're dedicated to providing any reasonable adjustments you may need to thrive.