Field Service Engineer

Linde Material Handling Ltd; West Horndon; On-site; GBP 30,000 - 42,000; Full time

Job summary

A global leader in material handling is seeking a skilled Field Service Engineer to join their team in the West Horndon area. The successful candidate will handle diverse equipment from pallet trucks to automated solutions, ensuring peak efficiency through technical support and customer engagement. This role promises dynamic responsibilities, competitive pay, and a commitment to a diverse and inclusive workplace. Opportunities for training in forklift operation and product specialization are also available.

Benefits

25 days annual leave plus bank holidays

Company pension scheme with employer contribution

Paid travel and company van with fuel card

Employee incentive schemes

World-class training and development plans

Qualifications

• Experience in roles involving maintenance and repairs of machinery.
• Ability to work autonomously and within a team setting.
• Commitment to diversity and inclusivity in the workplace.

Responsibilities

• Diagnose and resolve technical issues on equipment.
• Conduct preventative maintenance checks on machinery.
• Provide on-site support for customers with Linde products.
• Build strong customer relationships and deliver exceptional service.
• Proactively troubleshoot problems on job sites.

Skills

Experience as a vehicle technician

Knowledge of plant equipment

Comfortable using IT equipment

Full UK driving licence

Strong customer-focused orientation

Education

NVQ Level 3 or equivalent

Job description

Overview

Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling in [INSERT AREA, COVERING THE FOLLOWING POSTCODES HX/HD/WF/LS/BD]. Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team. As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, where no two days are the same. You'll immerse yourself in a diverse array of tasks, expertly navigating our extensive lineup of products—from agile pallet trucks to robust counterbalance machines, and cutting‑edge very narrow aisle (VNA) trucks to innovative automated solutions.

Key Responsibilities

• Diagnose and resolve technical issues to ensure equipment operates at peak efficiency.
• Conduct preventative maintenance checks to keep fleet running smoothly.
• Travel to various customer locations, providing hands‑on support for Linde forklifts and other state‑of‑the‑art material handling equipment.
• Build strong relationships with customers and deliver exceptional support.
• Remain proactive in troubleshooting and problem solving on each job site.

Qualifications & Skills

• Experience as a vehicle technician, mechanical engineer, forklift technician, plant fitter or plant technician.
• Knowledge of plant equipment, powered access equipment, agricultural machinery, motor vehicles or industrial cleaners preferred.
• NVQ Level 3 (or equivalent) qualification desirable but not essential.
• Comfortable using IT equipment for accurate record keeping and ordering.
• Full UK driving licence required.
• Ability to work autonomously and within a team.
• Strong customer‑focused, proactive service orientation.
• Commitment to a diverse and inclusive workplace; applications welcomed from all backgrounds and abilities.

Location

Covering Peterborough, Cambridge, and surrounding areas (PE and CB postcodes); Market Rasen and surrounding areas. Other postcodes include HX, HD, WF, LS, BD.

Salary & Working Hours

• £30,000 – £37,000 (40‑hour week) or £36,000 – £42,500 (45‑hour week).
• £32,000 – £35,000 (OTE £40K+) for LOLER / Medical Hoists role.
• £40,000 – £50,000 for Plant Equipment & Machinery role.
• Hours: Monday to Friday, option for 40‑hour or 45‑hour working week, shift premium and overtime available.

Benefits

• Competitive salary scale dependent on experience.
• 25 days annual leave plus statutory bank holidays; additional days based on long‑service milestones.
• Company pension scheme – 6% employer contribution; minimum 4% employee contribution.
• Shift premium and overtime opportunities (time plus half Monday to Saturday, double time on Sundays and some bank holidays).
• Paid travel (door‑to‑door) and company van with fuel card (option for private use).
• Discount scheme with access to deals from large UK brands.
• Employee incentive schemes and “Recommend a Friend” scheme.
• 6‑week induction with world‑class training; long‑term training and development plans.
• Full forklift driver licence provision and Linde‑specialised product training.
• Local and national technical support, laptop and phone provided, specialist tooling and PPE supplied.

Employment Conditions

Occasional on‑call support paid in addition to salary. Full UK driving licence required. Applications from candidates with adjustments or accommodations are welcome. Linde is committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.