Field Service Engineer

Glue Resourcing; Uxbridge; On-site; GBP 38,000 - 40,000; Full time

Job summary

A growing family-run business is seeking a reliable Field Service Engineer to maintain and repair coffee machines and water dispensers, providing excellent customer service. The ideal candidate has over 2 years of related experience and strong electro-mechanical skills. The role offers a competitive salary of £38,000 - £40,000 per year along with benefits like a company car and food allowances.

Benefits

£120/month supermarket lunch allowance

Company car (Ford Transit Connect or Custom Limited)

Additional company rewards and bonuses

Commission pay, signing bonus, and tips

Discounted or free food

Qualifications

• 2+ years experience in maintaining and repairing water dispensers and coffee machines.
• Full UK driving licence required.
• Ideally based in North West London with good access to major motorways.

Responsibilities

• Perform preventative maintenance and sanitisation on boiling taps and water dispensers.
• Install and commission commercial coffee machines and water equipment.
• Respond to breakdowns and carry out call-out repairs.
• Provide customer training on equipment use and maintenance.
• Complete detailed service reports and job documentation.

Skills

Strong electro-mechanical diagnostic and repair ability

Basic plumbing skills

Excellent communication and customer service

Professional and reliable

Ability to manage van stock and field operations independently

Job description

Field Service Engineer

Uxbridge

Salary: £38,000 - £40,000 a year

Job Type: Full-time, Permanent

Schedule: Monday to Friday

Location: On the road - Mainly Central London and North London (including Bucks, Beds, Herts, Essex, Suffolk, Cambs)

About the Client

A growing, family‑run business supplying commercial coffee machines, boiling taps, and water dispensers to workplaces across the UK. Known for our fast, friendly customer service, they are expanding our service team.

What We’re Looking For

We are seeking a reliable, enthusiastic Field Service Engineer with a passion for customer satisfaction. The ideal candidate will have experience in maintaining and repairing water dispensers and coffee machines, as well as strong electro‑mechanical skills.

Key Responsibilities

• Perform preventative maintenance and sanitisation on boiling taps, water dispensers, and coffee machines.
• Install and commission commercial coffee machines and water equipment.
• Respond to breakdowns and carry out call‑out repairs.
• Ensure optimal performance and taste quality of coffee and water systems.
• Provide customer training on equipment use and maintenance.
• Complete detailed service reports and job documentation.
• Maintain stock levels and parts in the service vehicle.

Requirements

• Experience: 2+ years in water dispensers, coffee machines, vending, or similar field (preferred).
• Skills:
• Strong electro‑mechanical diagnostic and repair ability
• Basic plumbing skills
• Excellent communication and customer service
• Professional and reliable
• Ability to manage van stock and field operations independently
• Driving Licence: Full UK driving licence required
• Location: Ideally based in North West London with good access to M25/M40/M1/M11

Salary & Benefits

• Pay: £38,000-£40,000 per year (depending on experience)
• Bonus & Perks:
• £120/month supermarket lunch allowance (£1,440/year)
• Company car (Ford Transit Connect or Custom Limited)
• Additional company rewards and bonuses (£1k-£3k/year)
• Commission pay, signing bonus, and tips
• Discounted or free food