Field Service Engineer

Optimise By Recruitment; Tyseley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Field Service Engineer in Tyseley to service and maintain specialist vehicles across customer sites. Candidates should have NVQ Level 3 in Heavy Vehicle Service and Maintenance, strong diagnostic skills, and excellent customer service abilities. Flexible working hours available.

Qualifications

• Previous experience as a Field Service Engineer, HGV Mechanic, or Workshop Engineer.
• Knowledge of vehicle technology systems and compliance standards.
• Competent with basic computer systems and technical documentation.

Responsibilities

• Diagnose and repair faults on vehicle chassis and mounted equipment.
• Perform servicing and maintenance to a high standard.
• Prepare vehicles for MOT inspections and ensure compliance with regulations.
• Use diagnostic tools and software to identify and resolve technical issues.
• Accurately record all work using PDA software.

Skills

Diagnostic and fault-finding abilities

Excellent communication skills

Customer service skills

Self-motivated

Flexibility with travel

Education

NVQ Level 3 in Heavy Vehicle Service and Maintenance

Job description

Do you take pride in fixing problems and helping customers get back on the road? Our client is looking for a hands‑on, customer focused Field Service Engineer to join their team!

You’ll be out and about, servicing, repairing, and maintaining specialist vehicles across customer sites and company workshops.

Hours: 45 hours per week | between 08:00 and 17:30 | Monday to Friday | Flexible working hours available

What You’ll Do

• Diagnose and repair faults on vehicle chassis and mounted equipment
• Perform servicing and maintenance to a high standard
• Prepare vehicles for MOT inspections and ensure compliance with Department of Transport regulations
• Use diagnostic tools and software to identify and resolve technical issues
• Accurately record all work using PDA software and maintain service documentation
• Travel to customer sites across the UK — occasionally at short notice
• Maintain a safe, tidy, and professional working environment
• Communicate effectively with customers, delivering exceptional service and support
• Follow all health and safety procedures and complete risk assessments as required

What We’re Looking For

• NVQ Level 3 (or equivalent) in Heavy Vehicle Service and Maintenance
• Previous experience as a Field Service Engineer, HGV Mechanic, or Workshop Engineer
• Strong diagnostic and fault‑finding abilities
• Knowledge of vehicle technology systems and compliance standards
• Self‑motivated and confident working independently
• Excellent communication and customer service skills
• Flexible with travel and working hours
• Competent with basic computer systems and technical documentation
• (Desirable) Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence

If you’re ready to take your engineering career on the road, we’d love to hear from you