Field Service Engineer

Astute People; Tyseley; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading power protection solutions provider seeks a Field Service Engineer to cover Central England. The role offers a salary of up to £45,000, overtime, a company vehicle, private healthcare, pension, and generous holiday entitlement. Responsibilities include maintaining and repairing power equipment, diagnosing faults, and providing technical recommendations. Previous field service experience and qualifications in electrical engineering are essential. Strong communication skills and a customer-focused approach are highly valued.

Benefits

Competitive base salary

Fully expensed hybrid company car or van

Private pension scheme

Private healthcare

Discretionary bonus

23 days’ holiday

Full training on UPS technology

Company laptop and mobile phone

Qualifications

• Full, clean UK driving licence is required.
• Experience in the power/electrical sectors is essential.
• Competence with electrical measuring equipment is important.

Responsibilities

• Start up, maintain, and carry out emergency repairs on batteries and power distribution equipment.
• Diagnose and repair faults using client technical drawings.
• Provide technical recommendations to clients and colleagues.

Skills

Field service experience in UPS, switchgear, IPS, SCADA

Strong technical knowledge in electrical/electronic engineering

Customer-focused communication skills

Problem-solving skills

Commercial awareness

Education

Qualified Electrician/Electrical Engineer (Level 3/4)

Tools

Electrical measuring equipment and tools

Job description

Astute's Power team is partnering with a leading power protection solutions provider, known for its commitment to technical excellence and professional development, to recruit a Field Service Engineer to cover Central England.

This strategically important Field Service Engineer role comes with a competitive salary of up to £45,000, overtime, company vehicle, private healthcare, pension, and excellent holiday entitlement.

If you’re a Field Service Engineer looking to work for an organisation that puts integrity, customer satisfaction, and people at the forefront of everything it does, submit your CV to apply today.

Responsibilities and duties

• Start up, maintain, and carry out emergency repairs on batteries, power distribution equipment, and site monitoring systems.
• Diagnose and repair faults using client technical drawings when necessary.
• Provide technical recommendations to clients and colleagues.
• Produce and follow site‑specific risk assessments and method statements.
• Ensure continuous communication with the service direction team.
• Accurately complete all company and customer paperwork and administration.
• Work independently and manage your own schedule and workload.

Professional qualifications

• Previous field service experience in UPS, switchgear, IPS, SCADA, or related power/electrical sectors.
• Qualified Electrician/Electrical Engineer (Level 3/4 or above – HNC, HND, NVQ preferred).
• Strong technical knowledge and problem‑solving skills in electrical/electronic engineering.
• Competence with electrical measuring equipment and tools.
• Full, clean UK driving licence.

Personal skills

• Highly customer‑focused, with strong communication skills.
• Commercially aware and able to recognise opportunities.
• Willing to travel and stay away from home (typically one week per month).
• Honest, reliable, and able to work with integrity.
• A strong team player who shares knowledge and supports colleagues.

Salary and benefits

• Competitive base salary + overtime.
• Fully expensed hybrid company car or van.
• Private pension scheme with generous company contribution.
• Private healthcare scheme.
• Discretionary bonus (linked to performance).
• 23 days’ holiday + bank holidays + Christmas shutdown.
• Full training on the latest UPS technology.
• On‑call and working‑away allowances.
• Company laptop and mobile phone.

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government’s Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.