Field Service Engineer

Sinewave Energy Solutions.; Swindon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading energy solutions company in Swindon is looking for a Field Service Engineer to join their Technical team. This role includes commissioning and maintaining EV chargers, delivering technical training to clients, and ensuring compliance with safety standards. Candidates should have a Level 3 Electro-technical qualification and relevant experience in the EV industry. The position offers opportunities for growth in a dynamic work environment.

Qualifications

• Full UK Driving License (maximum 3 points) required.
• Experience in EV charging or power electronics industry preferred.

Responsibilities

• Commission and configure EV chargers at client premises.
• Execute maintenance and troubleshooting on charging infrastructure.
• Deliver technical assistance and training to clients.
• Comply with safety protocols and local electrical standards.

Skills

Proficiency with fundamental test and measurement tools

Expertise in diagnosing and resolving intricate technical faults

Prior experience in field service

Practical experience commissioning, maintaining, and repairing EV chargers

Skill in interpreting electrical schematics

Self-motivated approach to independent work

Education

Level 3 Electro-technical qualification or equivalent

Relevant electrical certifications (e.g., 18th Edition)

Job description

We are looking for a Field Service Engineer to come and join our growing Amplify Technical team.

This will be someone who challenges what we do daily and thrives working in a fast-paced environment with tight deadlines helping us build for the future.

What you'll be doing:

Commissioning of EV Chargers

• Commission and configure AC, Rapid DC, and HPC EV chargers at client premises.
• Perform initial setup and testing to verify proper functionality and adherence to industry regulations.
• Work closely with project management and installation teams to integrate charging stations effectively into client systems.

Maintenance and Troubleshooting

• Execute scheduled and preventative maintenance on EV charging infrastructure to maximise reliability and availability.
• Identify and resolve technical faults involving electrical, mechanical, and software elements.
• Carry out diagnostic assessments, firmware upgrades, and calibrations as needed.
• Swap out defective parts, ensuring all repairs align with manufacturer specifications.

Customer Support

• Deliver hands‑on technical assistance and training to clients regarding EV charger usage and functionality.
• Address service calls efficiently while keeping clients informed to enhance satisfaction.
• Log all service tasks, such as repairs, maintenance, and client engagements, within the service management platform.

Compliance and Safety

• Comply fully with safety protocols and company guidelines during field operations.
• Maintain alignment with local electrical standards and codes in all commissioning and maintenance work.
• Engage in ongoing safety training and certification programs as mandated.

Qualifications & Requirements

Qualifications

• Full UK Driving License (Maximum 3 points).
• Level 3 Electro‑technical qualification or equivalent.
• Relevant electrical certifications, such as 18th Edition Wiring Regulations and City & Guilds 2391/2394 for Testing and Inspection, are desirable.
• Certification in EV charging stations or manufacturer‑specific training is advantageous.
• Comply with all company policies, procedures, and business ethics codes, including the anti‑bribery policy, while adhering to environmental and quality management systems in alignment with ISO standards and the requirements of the NERS accreditation.

Key Skills and Experience

• Proficiency with fundamental test and measurement tools, including multimeters and voltage testers.
• Expertise in diagnosing and resolving intricate technical faults.
• Prior experience in field service, ideally within EV charging, renewable energy, or power electronics industries.
• Practical experience commissioning, maintaining, and repairing AC, Rapid DC, and HPC EV chargers.
• Practical experience with BP Pulse EV chargers is desirable.
• Skill in interpreting electrical schematics and technical documentation.
• Solid knowledge of analogue and digital electronics fundamentals and components.
• Self‑motivated approach to independent work, including efficient time management during travel between client locations.
• Awareness of electrical hazards and on‑site health and safety protocols.

Equal Opportunity

Amplify and the Sinewave Group are proud to be an equal opportunities employer, dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute. If you require any adjustments to support you through the application or interview process, please let us know.