Field Service Engineer

Questech Recruitment Ltd; Swindon; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

A leading engineering recruitment agency seeks a skilled Field Service Engineer in Swindon. This role involves installing, maintaining, and repairing passenger lifts across the South of England. Candidates must have at least 3 years of relevant experience, strong engineering skills, and a full UK driving license. Flexibility for travel and working hours is essential. The package includes £32k - £34.5k salary, 22 days holiday, and numerous benefits including a fully equipped van and flexible hours.

Benefits

22 days holiday + Statutory Holidays

Extra day off for birthday

Overtime opportunities

Fully equipped van and tools

Qualifications

• At least 3 years' experience in a field-based customer-facing role.
• Strong mechanical, electrical, and hydraulic engineering skills.
• Ability to read technical documents and drawings.
• Good written and verbal communication skills.

Responsibilities

• Install and commission passenger lifts according to specifications.
• Conduct routine maintenance and safety inspections.
• Perform warranty support by diagnosing and repairing faults.

Skills

Mechanical engineering skills

Electrical engineering skills

Hydraulic engineering skills

Problem solving

Analytical skills

Communication skills

Customer service skills

Job description

Our client is a well established and successful manufacturer. They are seeking a skilled and motivated Field Service Engineer to join their team. You will be responsible for the installation, maintenance, and repair of passenger lifts / vehicle tail lifts at various customer sites throughout the South of England. Ideally you will be based in the Wiltshire area, and will be covering the South of England (areas as far as Somerset, Essex, Sussex, Hampshire). You will be working from home, planning your routes, with occasional travel to the company’s Southern site (for parts, meetings, etc.).

PLEASE ONLY APPLY IF YOU ACCEPT THE FOLLOWING:

• You are prepared to spend several weeks at their factory in Birmingham to undertake your training. During this time, the company will provide accommodation and meals.
• The role requires extensive travel, so you must be flexible with your working hours depending on the needs of the customer.
• The role will occasionally require overnight stays and working away from home, although this may not be regular; please only apply if you are willing to do this.

Package:

• £32k - £34.5k depending on experience.
• 22 days holiday + Statutory Holidays.
• An extra day off for your birthday!
• Overtime will be available and required from time to time. Candidates must be able to and willing to support with overtime working.
• 40 hours per week, Monday to Friday. Hours are flexible subject to workload during any given week with a working schedule communicated weekly.

Equipment Provided:

• Fully equipped van and fuel card (once trained)
• Full set of essential tools for the role
• Mobile Phone
• Tablet

Responsibilities:

• Installation and Commissioning:
  Install and commission passenger lifts according to technical specifications and safety standards. This means travelling to a vehicle convertor factory and working to install and commission each lift while causing minimal disruption for the customer.
  Perform site assessments to ensure appropriate installation conditions and compliance with all relevant regulations.
• Servicing and Maintenance:
  Conduct pre-planned routine maintenance and safety inspections of passenger lifts.
  Complete LOLER Statutory Thorough Examinations and complete relevant paperwork.
  Perform regular servicing and health checks on existing products for customers.
• Warranty Support:
  Travel to customer sites to respond to warranty calls.
  Diagnose and repair mechanical, electrical, and hydraulic faults in a timely manner.
  Replace or repair worn or defective parts to ensure the safe operation of lifts.
• Full training will be given on their specific software systems. Day-to-day you won't be micromanaged, so you need to be able to structure your workload independently.

Requirements:

• At least 3 years' experience in mechanical, electrical, or hydraulic engineering in a field based customer facing role is essential.
• Previous experience with vehicle tail lifts (passenger or cargo) would be ideal but is not essential.
• Strong mechanical, electrical, and hydraulic engineering skills.
• Good problem solving and analytical skills.
• Experience in reading technical documents and drawings.
• Good written and verbal communication skills. You'll often need to explain complicated ideas in simple ways so the ability to do this with speed and accuracy are vital.
• Good customer service skills including a friendly and positive personality.
• A full UK driving license.
• A willingness to travel extensively and work flexible hours.

This job would suit someone with previous experience in a similar job such as; Tail Lift Fitter / Passenger Lift Installation Engineer / FLT Engineer / Forklift Truck Engineer / Forklift Technician / Mobile Service Engineer / Auto Electrician / Vehicle Mechanic / Coach Builder / Vehicle Assembler / Mechanical Fitter / Mobile Service Technician / HGV Technician / HGV Mechanic / PSV Engineer / MHE or FLT Service Engineer / Field Service Engineer / Field Service Technician / External Engineer / Maintenance Engineer / Mechanical Fitter / Installation Technician / Mechanical Engineer / Field Engineer / Lift Engineer / Plant Engineer / Plant Fitter / Mechanic / etc