Field Service Engineer

Sinewave Energy Solutions; Scotland; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading energy solutions company in Scotland seeks a Field Service Engineer to join their Amplify Technical team. The role focuses on commissioning and maintaining EV chargers, providing client support, and ensuring safety compliance. Ideal candidates have a background in field service engineering, preferably with EV charging experience, and hold relevant electrical qualifications. A competitive salary and benefits package is offered.

Benefits

Competitive salary

Life assurance with enhanced pension contributions

25 days + Bank Holidays

Private Medical coverage

Sinewave Academy for career development

Qualifications

• Proven track record in field service engineering, ideally in EV charging or renewable energy.
• Full UK Driving Licence with maximum 3 points required.
• Relevant electrical certifications like 18th Edition Wiring Regulations.

Responsibilities

• Commission and configure EV chargers at client locations.
• Perform maintenance and troubleshooting on EV charging infrastructure.
• Deliver technical assistance and training to clients.

Skills

Field service engineering

EV charging experience

Troubleshooting electrical faults

Client technical support

Time management

Education

Level 3 Electro-technical qualification

Tools

Multimeters

Voltage testers

Job description

Overview

Sinewave was founded in 2015 with a clear mission from the very start - everything that we do will always be a power for good. Since then, we have grown from a living room start-up to a leading force within the energy transformation sector. We are on a mission to help power the future more sustainably. We are the only B-Corp Certified ICP in the world. We are part of powering the UK's energy transition with innovative high and low voltage electrical solutions up to 400kV, from EV charging to renewables and commercial projects. We design, deliver, and maintain networks with sustainability and efficiency at heart. This year we proudly launched Amplify, a dedicated EV technologies and services business, led by an experienced team of sector experts, as part of the Sinewave Group. The Amplify team provides a full wrap-around of EV charging technologies and services to support the grid connection and ICP works that the Sinewave Group is renowned for. From commercial and technical consultancy, detailed site design, supply, installation and connection of leading charging hardware, software systems, driver support centre and full site O&M, the Amplify team supports customers throughout their electrification and expansion programmes. Join us to drive change and make an impact!

This role:

We are looking for a Field Service Engineer to join our growing Amplify Technical team. This role suits someone who challenges what we do daily and thrives in a fast-paced environment with tight deadlines helping us build for the future.

Responsibilities

• Commissioning of EV Chargers: Commission and configure AC, Rapid DC, and HPC EV chargers at client premises. Perform initial setup and testing to verify proper functionality and adherence to industry regulations. Work closely with project management and installation teams to integrate charging stations effectively into client systems.
• Maintenance and Troubleshooting: Execute scheduled and preventative maintenance on EV charging infrastructure to maximise reliability and availability. Identify and resolve technical faults involving electrical, mechanical, and software elements. Carry out diagnostic assessments, firmware upgrades, and calibrations as needed. Swap out defective parts, ensuring all repairs align with manufacturer specifications.
• Customer Support: Deliver hands-on technical assistance and training to clients regarding EV charger usage and functionality. Address service calls efficiently while keeping clients informed to enhance satisfaction. Log all service tasks, such as repairs, maintenance, and client engagements, within the service management platform.
• Compliance and Safety: Comply fully with safety protocols and company guidelines during field operations. Maintain alignment with local electrical standards and codes in all commissioning and maintenance work. Engage in ongoing safety training and certification programs as mandated.

Requirements and Qualifications

• Proven track record in field service engineering, with a preference for experience in EV charging, renewable energy, or power electronics.
• Full UK Driving Licence (Maximum 3 points).
• Level 3 Electro-technical qualification or equivalent.
• Relevant electrical certifications, such as 18th Edition Wiring Regulations and City & Guilds 2391/2394 for Testing and Inspection (desirable).
• Certification in EV charging stations or manufacturer-specific training is advantageous.
• Desirable experience commissioning, maintaining, and repairing AC, Rapid DC, and HPC EV chargers; experience with BP Pulse EV chargers is desirable.
• Ability to interpret electrical schematics and technical documentation; solid knowledge of analogue and digital electronics fundamentals and components.
• Self-motivated with the ability to work independently and manage travel between client locations efficiently.
• Aware of electrical hazards and on-site health and safety protocols (desirable).

Join us through our induction and onboarding process and explore opportunities to develop further through our in-house training academy.

Equal Opportunity

Amplify and the Sinewave Group are proud to be an equal opportunities employer, dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute. If you require any adjustments to support you through the application or interview process, please let us know—we’re here to help. #teamsinewave

What you’ll have a proven track record of

• Proficiency with fundamental test and measurement tools, including multimeters and voltage testers.
• Expertise in diagnosing and resolving intricate technical faults.
• Prior field service experience, ideally within EV charging, renewable energy, or power electronics (desirable).
• Experience commissioning, maintaining, and repairing AC, Rapid DC, and HPC EV chargers (desirable).
• Experience with BP Pulse EV chargers (desirable).
• Skill in interpreting electrical schematics and technical documentation.
• Solid knowledge of analogue and digital electronics fundamentals and components.
• Self-motivation and strong time management during travel between client locations.
• Awareness of electrical hazards and on-site health and safety protocols (desirable).

Requirements

• Full UK Driving License (maximum 3 points).
• Level 3 Electro-technical qualification or equivalent.
• Relevant electrical certifications, such as 18th Edition Wiring Regulations and City & Guilds 2391/2394 for Testing and Inspection (desirable).
• Certification in EV charging stations or manufacturer-specific training (advantageous).
• Compliance with all company policies, procedures, and ethics codes, including anti-bribery, and alignment with ISO standards and NERS accreditation requirements.

Benefits

In return for what you bring, we offer an exciting place to work with a welcoming and friendly workforce. We are a fast-growing, dynamic business and value maintaining our company culture. We offer opportunities whether you are based at the HQ in Swindon, field-based, or working from home.

• The usual benefits: competitive salary and life assurance with enhanced pension contributions matching 5% as standard.
• 25 days + Bank Holidays; holiday buy/sell flexibility.
• Private Medical coverage for you and your family.
• Sinewave Academy for career development.
• Sinewave Worx perks platform with discounts and cashback at retailers.

Join us

If you think this is the right role for you and you want to be part of #TeamSinewave, we’d love to hear from you.