Field Service Engineer

Forces Recruitment Solutions Group Ltd; Rayleigh; On-site; GBP 35,000 - 40,000; Full time

Job summary

A medical equipment service provider is looking for a Field Service Engineer to install, service, and test a variety of products. Candidates should possess strong mechanical and electrical skills, excellent customer service abilities, and be safety-conscious. The role requires a clean driving licence, CRB clearance, and vaccinations for Tetanus and Hepatitis B. Salary ranges from £35,000 to £40,000 plus benefits.

Benefits

In-house training

Company van

Qualifications

• Good knowledge of mechanical engineering and electrics.
• Ability to fault-find.
• Clean driving licence required.
• Must be able to pass a CRB check.
• Must have cover for Tetanus and Hepatitis B.

Responsibilities

• Service, test and install a wide range of equipment.
• Provide excellent customer service.
• Ensure health and safety guidelines are followed.
• Participate in emergency servicing on call.

Skills

Mechanical engineering knowledge

Ability to fault-find

Good communication skills

Customer service skills

Attention to detail

General health and safety knowledge

Tools

Basic tools

Job description

A company specialising in supplying high-quality medical equipment is seeking a Field Service Engineer to install, service and test the wide range of products our client provides to commercial sectors. The Field Service Engineer will have good knowledge of mechanical engineering and electrics, and have the ability to fault-find. In addition, the Field Service Engineer will have attention to detail, be presentable and be safety conscious. Also, you will need to have a clean driving licence, be able to pass a CRB check. Due to the nature of the role and the locations visited, you will be required to have cover for Tetanus and Hepatitis B, and be able to do the ‘on-call’ rota.

Applications from ex-military personnel are strongly encouraged

Key Responsibilities

• Service, test and install a wide range of mechanical and home care equipment, such as hoists, through‑floor lifts, physio equipment and baths
• Provide excellent customer service to all customers, positively represent the brand and communicate with people at all levels
• Keep the work area safe and clean, and ensure health and safety guidelines are followed
• Do in‑house training and undertake supplier courses on company products
• Keep accurate and legible records
• Participate in out of hours on call emergency servicing

Knowledge, skills and qualifications

Essential

• Good knowledge of mechanical engineering and electrics
• Ability to fault‑find
• General H&S knowledge
• Have a clean driving licence
• Good communication and customer service skills
• Have attention to detail, be presentable, be able to work on their own initiative, be safety conscious, and be able to accurately record‑keep
• Be physically fit
• Be able to pass a CRB check
• Have your own set of basic tools
• Due to the nature of our client’s work and the locations visited, you will be required to have cover for Tetanus and Hepatitis B.
• Be able to do the ‘on‑call’ rota (to be discussed later in the process)

Hours

40 per week, generally 8.30 to 5.00 with some flexibility, plus overtime. Participation in an out of hours on call emergency service will be required (approximately one week in three).

Salary

£35,000 to £40,000 + overtime, commission, bonus and travel time + benefits

Benefits

In‑house training, company van