Field Service Engineer

Orion Electrotech; Packmoor; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading manufacturer of chromatography technologies is seeking a Field Service Engineer to support HPLC systems across various sectors. The role involves installation, maintenance, and repair of analytical instruments, requiring hands-on experience and a degree in a scientific field. Benefits include a competitive salary, pension plan, and additional perks like electric vehicle schemes and employee discounts.

Benefits

Competitive salary with car allowance

Pension plan with matched contributions

Electric Vehicle scheme

Cycle to Work scheme

Enhanced family-friendly benefits

4x life assurance

Comprehensive wellbeing programme

Additional holiday purchase scheme

Performance recognition awards

Exclusive employee discounts

Qualifications

• Degree (or equivalent) in Engineering, Chemistry, or related scientific field.
• Hands-on experience with HPLC systems or similar chromatography technologies.
• Ability to troubleshoot, repair, and calibrate laboratory equipment.
• Valid driver’s licence and flexibility for travel.

Responsibilities

• Install, maintain, and repair HPLC and chromatography systems.
• Diagnose performance issues and conduct preventative maintenance.
• Provide technical support and calibration services.
• Build customer relationships and deliver service guidance.
• Travel across multiple client locations (up to 75%).

Skills

Hands-on experience in analytical instrumentation

Excellent communication skills

Customer service skills

Troubleshooting laboratory equipment

Education

Degree in Engineering, Chemistry, or related field

Job description

Field Service Engineer – High-Performance Liquid Chromatography (HPLC)

Location: Ideally Oxfordshire based but will involve travel within the Southern Region
Type: Field-Based Engineering Role

Are you passionate about HPLC systems and precision analytical instrumentation? Join a leading global manufacturer of chromatography and purification technologies, supplying advanced systems to the chemical, pharmaceutical, and research industries.

We’re looking for a Field Service Engineer to play a key role in supporting high-performance liquid chromatography (HPLC) and precision fluid delivery systems used across a range of sectors—from drug discovery and biomolecular purification to high-pressure chemistry and supercritical fluid applications.

What You’ll Do

• Install, maintain, and repair HPLC and chromatography purification systems at customer sites.

• Diagnose performance issues and carry out preventative maintenance to ensure instruments operate at peak accuracy.

• Provide technical support and calibration services to research labs and industrial facilities.

• Build lasting customer relationships by delivering expert service and guidance on system performance and optimization.

• Travel across multiple client locations (up to 75%) to ensure continuous operation of mission‑critical analytical equipment.

What We’re Looking For

• A degree (or equivalent qualification) in Engineering, Chemistry, or a related scientific field.

• Hands‑on experience in analytical instrumentation, particularly HPLC systems or similar chromatography technologies.

• The ability to troubleshoot, repair, and calibrate laboratory equipment.

• Excellent communication and customer service skills.

• A valid driver’s licence and flexibility for travel.

What’s in It for You

• Competitive salary with car allowance.

• Pension plan with matched contributions up to 7%.

• Electric Vehicle scheme & Cycle to Work scheme.

• Enhanced family‑friendly benefits and company sick pay.

• 4x life assurance and a comprehensive wellbeing programme.

• Additional holiday purchase scheme and performance recognition awards.

• Access to exclusive employee discounts and local offers.

Join Us

You’re ready to apply your technical expertise to cutting‑edge HPLC and chromatography technologies, and thrive in a dynamic, field‑based role where no two days are the same — we’d love to hear from you.