Field Service Engineer

Orion Electrotech; Oxford; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading global manufacturer in Oxford is seeking a Field Service Engineer specialized in HPLC systems. The role includes installing, maintaining, and repairing chromatography systems, while providing technical support to clients. Candidates should have a degree in Engineering or Chemistry, along with hands-on experience in analytical instrumentation. This position offers competitive pay, travel allowances, and various employee benefits, along with the requirement for up to 75% travel.

Benefits

Competitive salary with car allowance

Pension plan with matched contributions

Electric Vehicle scheme

Cycle to Work scheme

Enhanced family-friendly benefits

Company sick pay

Life assurance

Comprehensive wellbeing programme

Holiday purchase scheme

Performance recognition awards

Exclusive employee discounts

Qualifications

• Degree or equivalent in Engineering, Chemistry, or a related scientific field.
• Hands-on experience with HPLC systems or similar technologies.
• Ability to troubleshoot, repair, and calibrate laboratory equipment.
• Valid driver's licence and flexibility for travel.

Responsibilities

• Install, maintain, and repair HPLC and chromatography purification systems.
• Diagnose performance issues and conduct preventative maintenance.
• Provide technical support and calibration services.
• Build and maintain customer relationships.
• Travel across client locations, ensuring operation of analytical equipment.

Skills

Hands-on experience in analytical instrumentation

Excellent communication skills

Customer service skills

Education

Degree in Engineering, Chemistry, or related field

Job description

Field Service Engineer - High-Performance Liquid Chromatography (HPLC).
Location: Ideally Oxfordshire based but will involve travel within the Southern Region.
Type: Field-Based Engineering Role.

Are you passionate about HPLC systems and precision analytical instrumentation? Join a leading global manufacturer of chromatography and purification technologies, supplying advanced systems to the chemical, pharmaceutical, and research industries.

What You'll Do

• Install, maintain, and repair HPLC and chromatography purification systems at customer sites.
• Diagnose performance issues and carry out preventative maintenance to ensure instruments operate at peak accuracy.
• Provide technical support and calibration services to research labs and industrial facilities.
• Build lasting customer relationships by delivering expert service and guidance on system performance and optimization.
• Travel across multiple client locations (up to 75%) to ensure continuous operation of mission‑critical analytical equipment.

What We're Looking For

• A degree (or equivalent qualification) in Engineering, Chemistry, or a related scientific field.
• Hands‑on experience in analytical instrumentation, particularly HPLC systems or similar chromatography technologies.
• The ability to troubleshoot, repair, and calibrate laboratory equipment.
• Excellent communication and customer service skills.
• A valid driver's licence and flexibility for travel.

What's in It for You

• Competitive salary with car allowance.
• Pension plan with matched contributions up to 7%.
• Electric Vehicle scheme & Cycle to Work scheme.
• Enhanced family‑friendly benefits and company sick pay.
• 4x life assurance and a comprehensive wellbeing programme.
• Additional holiday purchase scheme and performance recognition awards.
• Access to exclusive employee discounts and local offers.

Join Us: If you're ready to apply your technical expertise to cutting‑edge HPLC and chromatography technologies, and thrive in a dynamic, field‑based role where no two days are the same — we'd love to hear from you.