Field Service Engineer

Wallace Hind; Manchester; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading provider of adhesive applications in the packaging industry seeks an experienced Field Service Engineer. This role involves covering the North of England and includes installations, maintenance, and customer support. Ideal candidates will have experience in Field Service Engineering and knowledge of gluing systems. Competitive salary offered, along with benefits like a company car and overtime pay.

Benefits

Company Car

Pension

Mobile & Laptop

24 Days Holiday

Overtime

Qualifications

• Qualified and experienced Field Service Engineer.
• Knowledge of gluing systems is a plus.
• Experience in the packaging industry, particularly corrugated or folded cartons.

Responsibilities

• Carry out field installations and preventative maintenance.
• Diagnose and rectify customer equipment faults.
• Provide technical support and operator training.

Skills

Field Service Engineering

Technical Support

Organisational Skills

Self-Motivated

Team Player

Education

ONC level in Mechanical or Electrical Engineering

Job description

Are you an experienced Field Service Engineer, ideally working in the North of England? Are you looking to work for leading provider of adhesive applications to the packaging industry? This role could be for you!

Basic Salary: £40,000 – £45,000

Benefits

• Overtime
• Company Car
• Pension
• Mobile & Laptop
• 24 Days Holiday

Location: North of England

Commutable locations: Manchester, Leeds, Hull, Sheffield, Liverpool, Newcastle, Preston, Middlesbrough

Job Description: Field Service Engineer – Gluing Systems

This role will require you to cover North of England, Scotland and occasionally Ireland and is a classic Field Service Engineer role reporting to the Customer Care Manager, involving repair, refurbishment, install and commissioning of machinery.

You will be staying away from home, 2 days per week on average, with very occasional weekend work and overtime paid door to door.

Key Responsibilities:

• Carry out field installations, preventative maintenance, equipment health checks and repairs across the broad range of our products.
• Investigate, diagnose, and rectify any customer equipment faults in a timely manner.
• Ensure continual accuracy of data entered into the service management system.
• Identify opportunities for minor repairs and highlight these to the clients as recommendations.
• Provide technical support and operator training.
• Be able to provide feedback so that you can maintain good customer relations and improve product design.
• Raise complaints where necessary and feedback sales opportunities

Person Specification:

• You will be a qualified and experienced Field Service Engineer
• Any knowledge of gluing systems would be of interest
• Ideally, you will have knowledge of the packaging industry, particularly corrugated or folded cartons
• Ideally, time served or qualified to a minimum of ONC level in Mechanical or Electrical Engineering
• Calm under pressure
• Excellent planning and organisational skills
• Self-motivated, ambitious, entrepreneurial and excellent team player skills.

About the Company:

We are a leading provider of adhesive applications to the packaging industry in the form of cold and hot melt systems and understand quality and precision as a development and manufacturing principle and gold standard service as part of our products.

Prospects:

There is potential for career development within the business, subject to performance. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel.

Interested? Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.

REF: IP18330