Field Service Engineer

CKB Recruitment Ltd; Loughborough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A well-established energy solutions company in Loughborough is recruiting a proactive Field Service Engineer to maintain and repair diesel generators, with responsibilities including fault diagnosis and customer support. Candidates should have a relevant engineering qualification and proven experience with generator sets. The role offers competitive salary, benefits, and a professional working environment.

Benefits

Competitive salary

23 days annual holiday plus bank holidays

Company pension scheme

Excellent training and development opportunities

Qualifications

• Proven experience servicing and repairing generator sets.
• Strong fault-finding and diagnostic skills.
• Capable of working independently and in a team.

Responsibilities

• Conduct routine servicing and maintenance of diesel generators.
• Diagnose and repair faults efficiently.
• Participate in the on-call rota for out-of-hours support.

Skills

Fault-finding and diagnostic skills

Excellent communication skills

Strong customer service

Ability to work independently

Education

Relevant qualification in Mechanical or Electrical Engineering

Tools

Generator sets experience (FG Wilson, Cummins)

Full UK driving licence

Job description

Competitive salary + 23 days annual holiday plus bank holidays + Company pension scheme + Excellent training, development, and progression opportunities + A supportive and professional team environment + All necessary tools, equipment, and PPE provided + A varied and rewarding field-based role

We are seeking an experienced and proactive Field Service Engineer to join a well-established and growing energy solutions company. This is a hands-on role involving the maintenance and repair of generators and associated equipment for both customer-owned units and the hire fleet. The position requires a strong technical background, excellent customer service skills, and the ability to work independently in the field.

Working Hours & Overtime Schedule:

• Monday to Friday:
  • 12am - 4am: Double Time pay
  • 8am - 5pm: Standard Time pay
  • 5pm - Midnight: Time and a Half pay
• Saturday:
  • 12am - 4am: Double Time pay
  • 4am - Midnight: Time and a Half pay
• Sundays & Bank Holidays:
  • All hours: Double Time

Key Responsibilities:

• Carry out routine servicing and planned maintenance of diesel generators for both customer and rental equipment.
• Diagnose and repair faults efficiently, ensuring minimal downtime for clients.
• Conduct site surveys to assess maintenance or service requirements.
• Participate in the company's on-call rota to provide out-of-hours support when required.
• Follow all company Health & Safety procedures and maintain a clean, safe, and organised work environment, including company vehicles.
• Ensure compliance with ISO standards (ISO 9001, 45001, 14001, and 50001) and contribute to continuous improvement initiatives.

Skills and Experience Required:

• A relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, or Plant Maintenance (e.g. City & Guilds, BTEC) or completion of an approved apprenticeship.
• Proven experience servicing and repairing generator sets, ideally including FG Wilson, Cummins, or similar brands.
• Strong fault-finding and diagnostic skills with a methodical approach.
• Prior field service experience is advantageous.
• Full UK driving licence required.
• ECS/CSCS or CCNSG card preferred (training can be provided if necessary).
• Excellent communication skills and the ability to deliver high-quality customer service.
• Capable of working independently and as part of a wider team.

All applicants must be eligible to work in the UK. Please note that DBS checks and reference verification will be carried out as part of the recruitment process