Field Service Engineer

Kion Group; Liverpool; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading materials handling company in Liverpool is seeking a skilled Field Service Engineer to diagnose and resolve technical issues with forklifts and other equipment. The ideal candidate should have strong mechanical skills, a full UK driving licence, and be comfortable using IT equipment. This role offers a competitive salary, benefits, and opportunities for professional development.

Benefits

Competitive salary

25 days annual leave plus bank holidays

Company pension scheme

Employee Incentive Schemes

Company van and fuel card

World-class training programs

Qualifications

• Experience as a vehicle technician or mechanical engineer preferred.
• Full UK driving licence required.
• Comfortable working autonomously and in a team.

Responsibilities

• Diagnose and resolve technical issues.
• Conduct preventative maintenance on equipment.
• Travel to customer locations to provide service.

Skills

Hands-on problem-solving

Comfort with IT equipment

Mechanical skills

Education

NVQ level 3 (or equivalent)

Job description

Exciting Career Opportunity as a Field Service Engineer at Stephensons Baoli in the Liverpool area covering postcodes L & WA.

Are you ready to take the next step in your career as a Field Service Engineer?

Stephensons Baoli is seeking skilled Field Service Engineers to join our team.

As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, where no two days are the same. You’ll immerse yourself in a diverse array of tasks, expertly navigating our extensive lineup of products—from agile pallet trucks to robust counterbalance machines, and cutting‑edge very narrow aisle (VNA) trucks to innovative automated solutions.

Benefits

• A competitive salary scale based on your experience.
• The option of a 40‑hour or 45‑hour working week, Monday to Friday – OT is available for those that want it.
• 25 days of annual leave plus statutory bank holidays.
• A company pension scheme with a 6% employer contribution and a minimum 4% employee contribution.
• Eligibility to participate in Employee Incentive Schemes.
• Discount scheme with access to deals from some of the UK’s largest brands.
• “Recommend a Friend” scheme – reward yourself for recommending someone else.
• Full forklift driver licence.
• Opportunity for growth through a technical grading process.
• Opportunity to undertake extended learning (Degree level).
• Local and national technical support.
• Work‑day laptop and phone provided.
• All specialist tooling provided with a wear‐and‐tear replacement policy.
• PPE supplied with company‑cleaned specialist workwear.
• 6‑week induction providing world‑class training to enable you in your role.
• Long‑term training development plans.
• World‑class Linde specialised product training.
• Time‑plus overtime opportunities – Monday to Saturday, some bank holidays, double time on Sundays.

Additional Package

• Paid travel “Door to Door.”
• Customer base close to home with average travel just 30 minutes.
• Company van and fuel card, with the option for private use.
• Van washing through fuel card account.
• Occasional on‑call support, paid in addition to your salary.

Tasks and Qualifications

Your role will be both hands‑on and problem‑solving‑oriented, as you diagnose and resolve technical issues, ensuring our equipment operates at peak efficiency. You’ll also be the guardian of preventative maintenance, conducting essential check‑ups that keep our fleet running smoothly. Traveling to various customer locations, you’ll bring your expertise to service Linde, Baoli forklifts and other state‑of‑the‑art material handling equipment, forging strong relationships, and delivering exceptional support.

• Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential.
• You will need to hold a full UK driving licence.
• Experience as a vehicle technician, mechanical engineer, forklift technician, plant fitter, or plant technician is desired; experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles or industrial cleaners is highly desirable.
• You will need to be comfortable working autonomously and within a team.
• You will need to be comfortable using IT equipment – we use the latest technology to keep accurate records and place orders.

Stephensons Baoli is committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, abilities, and experience. If you require any adjustments or accommodations during the application or interview process to ensure fairness and accessibility, please let us know.