Field Service Engineer

Briggs Equipment Ltd; Lincoln; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading equipment provider in the UK is seeking a Field Service Engineer to enhance their service team. The role involves attending customer sites, assessing work requirements, and ensuring that repairs comply with engineering standards. The ideal candidate will be responsible for communicating with clients about progress and costs while ensuring safety and satisfaction before returning equipment. Applicants are encouraged even if they do not meet all criteria.

Responsibilities

• Attend customer locations to assess work requirements and priorities.
• Liaise with controller and customer on work progress and costs.
• Identify root causes of breakdowns promptly and obtain necessary parts.
• Ensure all work complies with engineering standards and specifications.
• Inspect own work to ensure equipment is safe before returning to customer.

Job description

Job Description

The Opportunity :

Field Service Engineer

Contract :

Permanent

Location :

Cirencester, Gloucestershire

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.

The Impact you will have :

• Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his / her work priorities, ensuring safe working practices are adhered to.
• Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
• Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
• Ensuring all work complies with engineering standards and, as relevant, Briggs / manufacturer specification / tolerances.
• Carrying out inspection / checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.